Umar Khalid
Staten Island,NY
Summary
Driven professional with a proven track record at Uber, adept in time management and customer service. Excelled in enhancing customer satisfaction and maintaining a clean driving record. Demonstrated problem-solving skills and reliability, achieving safe driving records and improving team performance at Burger King through effective conflict resolution and staff training.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tlc Driver
Uber
New York, NY
07.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Manager
Burger King
Brooklyn, NY
12.2017 - 01.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Board of Intermediate & Secondary Education
Lahore Punjab PakistanSkills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Punctual and Reliable
Certification
Qualifying certificate of food protection
Languages
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
English
Full Professional
Timeline
Tlc Driver
Uber
07.2023 - Current
Manager
Burger King
12.2017 - 01.2023
Board of Intermediate & Secondary Education