UMA SHRAVANI KUKKALA
New Haven,CT
Summary
At Synchrony Financial, I excelled as a Fraud Specialist, leveraging my keen observation and advanced cybersecurity awareness to mitigate fraud risks. My collaborative efforts with IT enhanced system security, significantly reducing fraudulent transactions. Renowned for exceptional communication and data analysis skills, I effectively safeguarded customer information and company assets.
Overview
2
2
years of professional experience
Work History
Fraud Specialist
Synchrony Financial
10.2021 - 05.2023
- Maintained up-to-date knowledge of fraud trends, techniques, and regulatory requirements affecting the industry.
- Responded promptly to inquiries regarding possible fraudulent activities reported by customers or other stakeholders.
- Reviewed and verified customer documentation to prevent identity theft and account takeover attempts.
- Collaborated with IT teams to enhance system security features and fraud detection capabilities.
- Monitored real-time queues and analyzed high-risk transactions from specified points of sale within business portfolio.
Education
Masters - Cybersecurity
Sacred Heart University
01.2024
B.Tech - CSE
SRM University
01.2018
Intermediate -
Narayana Junior College
01.2014
SSC -
St. Andrew’s High School
01.2012
Skills
- Good interpersonal and communication skills
- Keen observer, and active listener
- Self-motivated and capable of working well without any supervision
- Strong leadership, communication skills, and the ability to manage any organization
- Cybersecurity awareness
- Fraud prevention
- Risk level determination
- Data analysis
- Detection models
- Pattern detection
- Activity monitoring
- Fraud identification
Fathername
Kukkala Veeresh
Personal Information
- Date of Birth: 05/20/96
- Gender: Female
- Marital Status: Unmarried
Languages
- English
- Hindi
- Telugu
Hobbies and Interests
- Reading Books
- Photography
- Listening to Music
Achievementsandtechnicalactivities
- Participated in the tech fest for Web Designing.
- Participated in the Workshop on C & DS.
Carrierobjective
To work in a most challenging position in your organization where my educational potential matches the organization growth and strength and contribute for the achievement of organizational goals with the betterment of my career prospects to learn and contribute. Enables me to gain valuable commercial experience and improve the software design and development skills that I gained as a part of my educational qualifications and academic projects.
Languages
English
Professional
Hindi
Professional
Telugu
Professional
German
Limited
Timeline
Fraud Specialist
Synchrony Financial
10.2021 - 05.2023
Masters - Cybersecurity
Sacred Heart University
B.Tech - CSE
SRM University
Intermediate -
Narayana Junior College
SSC -
St. Andrew’s High School
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