Umayma Omar
Temple Terrace,FL
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
12
12
years of professional experience
Work History
Data Entry/File Clerk
MTHC
Fayetteville, NC
11.2015 - 01.2024
- Remotely reviews performance and accomplishments weekly to find a positive way to make improvements.
- Plans financial, marketing, and operational aspects for company events.
- Performed data entry tasks related to filing activities.
- Distributed flyers for locations to ship around the entire North Carolina.
- Productively organized and recorded daily, weekly, and monthly sales goals and budget plans.
The Right's Family
Brandon, FL
02.2012 - 02.2022
- Designed creative games and activities to keep triplets engaged.
- Maintained triplets' scheduled meal times consistently.
- Escorted triplets on outings to parks and lakes.
- Ensured safety and wellness of triplets at all times
- Ensured only authorized visitors entered premises in the absence of parents.
Manager
Evaxo International Inc.
Temple Terrace, Fl
03.2017 - 11.2020
- Trained and supervised warehouse operations for up to 12 employees during 12-hour shifts.
- Successfully managed the fulfillment of daily shipping orders, handling a high volume of up to 5 thousand packages per day.
- Always maintained the highest quality of accurate standards.
- Kept accurate records by logging data, shortages, and discrepancies.
- Set performance goals and team-building meetings to boost morale and improve general working conditions.
- Conducted safety training sessions for staff and enforced security measures.
Assistant Manager
RAINBOW FOOD MART
Tampa, FL
06.2015 - 08.2017
- Offer exceptional customer service to differentiate and promote the company brand.
- Opened, sorted, and distributed incoming messages and correspondence.
- Purchased and maintained office supply inventories while adhering to budget practices.
- Always kept the checkout line clean and maintained neat, orderly product displays.
- Supervised and coached cashiers in their onboarding process.
- Handled lottery requests, gas pump payment releases, and ordered stock when needed.
Head Server
KABSAH
Temple Terrace
05.2015 - 11.2016
- Trained new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols.
- Collaborated with individual servers to enhance performance for greatness.
- Answered customer inquiries and resolved issues promptly.
- Scheduled and supervised wait and floor staff members, authorized time off requests, and adapted workloads as required.
- Managed all online orders and catering events.
- Monitored and managed restaurant supply inventory, ensuring efficient levels of stock.
- Managed cash register operations including ringing up orders and processing payments accurately.
Head Server
Sawatdee
Temple Terrace, Fl
05.2014 - 11.2016
- Assisted guests with making menu choices in an informative and helpful fashion.
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
- Consistently adhered to quality expectations and standards.
- Routinely cleaned the dining hall and bathrooms to state code.
- Tracked inventory levels of restaurant supplies and placed orders as needed.
- Assigned duties to servers and monitored their performance.
Team Lead
Nothing Bundt Cakes
Carrollwood, Fl
- Maintained cleanliness of preparation areas in compliance with state and Nothing Bundt Cake standards.
- I worked to ensure customer satisfaction by answering questions and creating celebrations.
- Trained, supervised, and evaluated bakery staff on proper techniques and safety procedures.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
- Packaged frosted cakes into boxes or containers for delivery or sale in store.
- Frosted cakes for orders, by Nothing Bundt Cakes' standards.
- Decorated cakes with company standard decorations.
- Managed all aspects of event organization individually.
Education
King high school
Tampa, FLGED -
Adult chamberlain GED
Tampa, FLHillsborough Community College
Dale Mabry, FLSkills
- Microsoft 365
- Time Management
- Bilingual (English, Arabic)
- Expense Tracking
- Staff Training and Development
- Logistics management
- Management
- Basic Housekeeping, Meal preparation, Childcare
- Marketing
Timeline
Manager
Evaxo International Inc.
03.2017 - 11.2020
Data Entry/File Clerk
MTHC
11.2015 - 01.2024
Assistant Manager
RAINBOW FOOD MART
06.2015 - 08.2017
Head Server
KABSAH
05.2015 - 11.2016
Head Server
Sawatdee
05.2014 - 11.2016
The Right's Family
02.2012 - 02.2022
Team Lead
Nothing Bundt Cakes
King high school
GED -
Adult chamberlain GED
Hillsborough Community College
Similar Profiles
Jennifer WilliamsJennifer Williams
Registered Medical Assistant at Hackley Community Care Center (MTHC)Registered Medical Assistant at Hackley Community Care Center (MTHC)
Sha-Mar PierreSha-Mar Pierre
Adoption Case Manager at Children's Network of HillsboroughAdoption Case Manager at Children's Network of Hillsborough
Aidan DenneanAidan Dennean
Server at Park Place Restaurant & BarServer at Park Place Restaurant & Bar