UMEKI S GREENE
Chicago
Summary
Retail Sales Associate with customer-facing experience in luxury brands, skilled at driving sales through product knowledge and attentive service. Maintains merchandising standards, manages transactions, and supports store operations including opening and closing duties. Aiming to expand leadership responsibilities while delivering excellent shopping experiences.
Overview
27
27
years of professional experience
Work History
Client Advisor
Versace USA
Rosemont
04.2025 - Current
- Crafted personalized shopping experiences that enhanced client satisfaction.
- Assessed client needs to deliver tailored solutions that met their expectations.
- Provided customer service to clients, including answering questions and resolving issues.
- Advised clients on product features and benefits best suited for their individual needs.
- Cultivated strong client relationships through consistent communication and proactive follow-up.
- Processed payments accurately and efficiently according to established guidelines.
- Monitored market trends to anticipate customer needs and preferences.
Sales Support/Greeter
Jimmy Choo/24 Seven
Rosemont
03.2022 - 06.2024
Sales Associate/Key Holder
Tapestry
Chicago
07.2019 - 06.2020
Sales Associate
Tory Burch LLC
Rosemont
06.2014 - 06.2019
Store Manager
Giordano's Restaurant
Chicago
02.2006 - 07.2013
Phone Clerk/Cashier
Giordano's Restaurant
Chicago
01.1999 - 02.2006
Education
HIGH SCHOOL DIPLOMA -
Paul Robeson High School
Skills
- Client Relationship Management
- Sales Strategy Development
- Upselling
- Customer service
- Product knowledge
- Pricing
- Time Management
- Cash handling
- Supervision
- Team Collaboration
- Adaptability
- Time Management
- Effective communication
- Time management
- Cash handling
Timeline
Client Advisor
Versace USA
04.2025 - Current
Sales Support/Greeter
Jimmy Choo/24 Seven
03.2022 - 06.2024
Sales Associate/Key Holder
Tapestry
07.2019 - 06.2020
Sales Associate
Tory Burch LLC
06.2014 - 06.2019
Store Manager
Giordano's Restaurant
02.2006 - 07.2013
Phone Clerk/Cashier
Giordano's Restaurant
01.1999 - 02.2006
HIGH SCHOOL DIPLOMA -
Paul Robeson High School