Umer Rehman
Granby,MA
Summary
Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Development Manager
CITGO
08.2021 - Current
- Built relationships with customers and community to establish long-term business growth.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Lieutenant
UNITED STATES AIR FORCE
01.2014 - Current
- Member of Westover Base Honor Guard
- Mentored junior technicians in troubleshooting techniques, fostering growth and development within the team.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Maintained accurate records of all maintenance activities, facilitating transparency and compliance with regulatory requirements.
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement initiatives.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Spearheaded employee training programs to ensure staff were equipped with necessary skills for optimal performance in their roles.
- Enhanced safety measures through regular inspections and equipment maintenance, reducing incidents.
- Optimized resource allocation with data-driven decision-making, leading to cost savings and increased efficiency.
- Monitored progress towards targets continuously, making adjustments as needed to ensure timely completion of tasks.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
UX DESIGN MENTOR
designlab.com
01.2021 - Current
- Senior Mentor For User Experience for the Course Intro to UX Design and Design Academy Advanced
- I teach students the enGre pipeline of UX design from scratch and enable them to become UX designers and work in the industry
FREELANCE UX/UI DESIGNER
01.2018 - Current
- I have created Flight management Apps, Podcast App, Health and Fitness Apps, Video Calling plaaorm and Food delivery service App as Freelance work on different plaaorms
- These include Web Apps and Mobile Apps
PRODUCT DESIGNER
ElectomoGve Tech
01.2018 - 01.2022
- I was a the head product designer for ElectomoGve and the main products were QR based Food Ordering at restaurants
- And Smart home control Apps
Education
BACHELOR'S - ECONOMICS
UNIVERSITY OF MASSACHUSSETS
12.2019
Associates - Health Services Management
Community College of the Air Force
03.2022
SENIOR ENLISTED JOINT PROFESSIONAL MILITARY EDUCATION -
JKO
04.2021
ASSOCIATES - ECONOMICS
SPRINGFIELD TECHNICAL COMMUNITY COLLEGE
01.2018
Skills
- Teamwork and collaboration
- Progress monitoring
- Group and individual instruction
- Interpersonal communication
- Case management
- Staff management
- Business networking
- Team leadership
- Business development and planning
- Customer service
- Negotiations
Accomplishments
- Exceeded quarterly objectives by as much as 35 % on a regular basis.
- Directed a team of 19 personnel bringing in $1.6M revenue per year.
- Increased yearly revenue by 35% in 1 year.
- Supervised team of 25 staff members.
Certification
Human Centered Design, UC San Diego, USA, 01/01/20, Human Computer Interaction Course, Passed with 95% final grade.
Awards
Airforce Achievement Medal ( Liaison between USA and ally country visitng , translated for 134 personnel )
Meritorious service Medal ( served in Airforce 11 years )
Humanitarian mission Medal ( Medical Mission in St Croix delivered medical aid worth 2.4M)
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
Arabic
Limited Working
Punjabi
Full Professional
Timeline
Business Development Manager
CITGO
08.2021 - Current
UX DESIGN MENTOR
designlab.com
01.2021 - Current
FREELANCE UX/UI DESIGNER
01.2018 - Current
PRODUCT DESIGNER
ElectomoGve Tech
01.2018 - 01.2022
Lieutenant
UNITED STATES AIR FORCE
01.2014 - Current
SENIOR ENLISTED JOINT PROFESSIONAL MILITARY EDUCATION -
JKO
ASSOCIATES - ECONOMICS
SPRINGFIELD TECHNICAL COMMUNITY COLLEGE
Human Centered Design, UC San Diego, USA, 01/01/20, Human Computer Interaction Course, Passed with 95% final grade.
BACHELOR'S - ECONOMICS
UNIVERSITY OF MASSACHUSSETS
Associates - Health Services Management
Community College of the Air Force
Similar Profiles
Mohamed SleimanMohamed Sleiman
Customer Service Cashier at CITGOCustomer Service Cashier at CITGO
Racan MoussaRacan Moussa
Cashier at CITGOCashier at CITGO
Kathryn BakerKathryn Baker
Assistant Manager at CITGOAssistant Manager at CITGO