Ummay Salsabil
Queens
Summary
Organized and dependable individual with a strong background in nutrition, case management, and community service. Skilled at managing multiple priorities with a positive attitude and strong communication skills. Proven ability to educate, support, and advocate for diverse populations. Passionate about creating healthy environments through education, care, and collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Manager
JemCare LLC
08.2025 - Current
- Developed personalized care plans to address client needs and preferences.
- Coordinated interdisciplinary team meetings to enhance communication and collaboration.
- Monitored patient progress, adjusting care plans as necessary to ensure optimal outcomes.
- Educated clients and families on health management strategies and available resources.
- Advocated for clients' rights, ensuring access to comprehensive healthcare services.
- Analyzed care metrics to identify trends and inform strategic decision-making processes.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
Case Worker
Mercy Drive Inc
01.2025 - Current
- Monitor progress for 60+ clients, ensuring timely completion and compliance.
- Conduct needs assessments and develop individualized plans.
- Maintain strict confidentiality and accurate documentation.
- Coordinate care with multidisciplinary teams and perform weekly home visits.
- Mentor new caseworkers and ensure adherence to regulations.
Volunteer Nutrition Assistant
Queens College Food Pantry
09.2023 - 05.2024
- Educated clients on balanced diets and healthy eating habits.
- Managed inventory and distributed food packages to students and community members.
- Handled client communication, supported walk-ins, and organized outreach events.
Volunteer Pharmacy Assistant
Dhaka Pharmacy
02.2021 - 05.2023
- Handled customer communication, inventory, and medication prep.
- Managed 30+ daily calls/emails and provided prescription follow-ups.
- Supported pharmacists and maintained positive client relations.
Private Tutor – Nutrition & Science
03.2018 - 12.2019
- Created personalized lesson plans and taught science/nutrition subjects.
- Provided feedback, test prep, and built positive student-parent relationships.
Education
Master of Science - Nutrition and Dietetics
Queens College, CUNY
Queens, NY05.2024
Bachelor of Science - Nutrition and Dietetics
Queens College, CUNY
Queens, NY01.2022
Associate of Science - Liberal Arts, Math, and Science
LaGuardia Community College, CUNY
Queens, NY08.2019
Master of Science - Healthcare Informatics
Harrisburg University of Science & Technology
Harrisburg, PA06-2027
Skills
- Microsoft Office Suite & SPSS
- Nutrition Program Management
- Nutritional Planning & Diet Modification
- Patient & Client Education
- Vital Sign Monitoring
- Case Management & Confidentiality
- Teamwork & Communication
- Issue Identification & Resolution
Certification
- Foundation Leadership Skills – NSLS
- Collaborative Institutional Training Initiative (CITI Program)
Languages
Bengali – Native
English – Native/Bilingual
Urdu – Professional Working
Hindi – Professional Working
Timeline
Care Manager
JemCare LLC
08.2025 - Current
Case Worker
Mercy Drive Inc
01.2025 - Current
Volunteer Nutrition Assistant
Queens College Food Pantry
09.2023 - 05.2024
Volunteer Pharmacy Assistant
Dhaka Pharmacy
02.2021 - 05.2023
Private Tutor – Nutrition & Science
03.2018 - 12.2019
Bachelor of Science - Nutrition and Dietetics
Queens College, CUNY
Associate of Science - Liberal Arts, Math, and Science
LaGuardia Community College, CUNY
Master of Science - Nutrition and Dietetics
Queens College, CUNY
Master of Science - Healthcare Informatics
Harrisburg University of Science & Technology