Bilingual proficiency in English and Somali, with knowledge of Arabic and Swahili. Graduate of the Medical Office Support Training Program with education/knowledge in medical terminology and human anatomy, ethics and confidentiality, and culture of healthcare. Training in Medisoftbilling and scheduling software, electronic health records, and medical coding. Proficiency in Microsoft Office Word, Excel, PowerPoint, Access and Outlook, and Windows operating systems. Effective Communication and excellent customer service.
Hi, I’m
HAWA ABDIASIZ
Bloomington,MN
Summary
Overview
15
years of professional experience
Work History
CSL Plasma
Phlebotomist
07.2019 - Current
Job overview
- Preparing patients before drawing blood
- Explaining blood draw procedures to patients and answering any questions about the process
- Following all health and safety protocols and procedures to maintain sanitary work areas
- Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
- Verifying patient information and labeling blood samples properly
- Accurately updating patient information in the organization’s database
- Helping nervous or frightened patients remain calm during blood draws
- Working with supervising physicians and following their directions at all times
Fairview Hospital
Custodian
03.2019 - 08.2021
Job overview
- Cleaned and sanitized all areas to ensure patient/employee safety
- Emptied waste baskets to eliminate hazards
- Replenished soap and paper supplies to ensure cleaning supplies for safety
- Changed sheets and linens in hospital room to meet a patient everyday needs
Mako Childcare Center
Childcare Aide
08.2017 - 03.2019
Job overview
- Supervise students during indoor and outdoor activities
- Assist with daily cleaning such as laundry, dishes, etc
- Assist with teaching life skills such as cleaning up after themselves, washing hands, etc
- Provide quality care and a safe and nurturing environment for all students
Macy’s
Retail Associate
06.2016 - 12.2018
Job overview
- Arranged new merchandise with signage and appealing displays that encouraged customer sales and moved overstock items
- Delivers excellent customer service with floor sales and assist customers with purchases
Mall of America
Housekeeping
07.2016 - 10.2016
Job overview
- Prepared logs and records relating to equipment usage
- Maintained inventory and stocking of restroom supplies
- Assisted in cleaning of seating areas and drinking fountains
- Participated in patrolling of malls and food courts
African Community Center
Receptionist
06.2010 - 09.2010
Job overview
- Provided excellent customer service by answering and directing all incoming calls in a professional and courteous manner
- Maintained office filing systems
Education
Phlebotomy Training Specialist Edina, MN
Certificate from Phlebotomy
02.2025
University Overview
Avivo Institute of Career and Technical EducationMinneapolis, MN
Medical Office Support Training Program
05.2019
University Overview
Volunteers of America High SchoolMinneapolis, MN
High School Diploma
06.2010
University Overview
Timeline
Phlebotomist
CSL Plasma
07.2019 - Current
Custodian
Fairview Hospital
03.2019 - 08.2021
Childcare Aide
Mako Childcare Center
08.2017 - 03.2019
Housekeeping
Mall of America
07.2016 - 10.2016
Retail Associate
Macy’s
06.2016 - 12.2018
Receptionist
African Community Center
06.2010 - 09.2010
Avivo Institute of Career and Technical Education
Medical Office Support Training Program
Volunteers of America High School
High School Diploma
Phlebotomy Training Specialist
Certificate from Phlebotomy
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