Coreena Smith
Dallas,GA
Summary
Results-driven leader dedicated to exceeding company expectations in a collaborative approach with management, coworkers, and associates. Eager to learn and contribute to team success through hard work, attention to detail and a positive mindset. Clear understanding of retail sales and customer service. 12+ years retail management experience with Wal-Mart. Motivated to learn, grow and excel with Advantage Solutions and as an individual. Diligent problem-solver with resourceful approach to challenges. Innovative and analytical in efforts to improve or add value to existing procedures. Uses decision making and multi-tasking expertise to manage job functions. Excellent merchandiser with a great attention to detail. Competitive with a strong desire for continuous forward movement.
Overview
12
12
years of professional experience
Work History
Shoe Fit Specialist
Red Wing Shoe Stores
Roswell , GA
02.2022 - 06.2022
- Maintained accurate knowledge of all products and services specific to customer work/outdoor conditions to meet customer needs for style, comfort, and safety.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created attractive, sales generating merchandise displays throughout store. Excellent merchandising skills relevant to season, impulse, demographics and trends.
- Promoted up-selling of footbeds, laces, care products, socks, and services to increase revenue and customer satisfaction. Made average monthly commission of $250.
Assistant Manager
Panda Express
Augusta, Georgia
05.2019 - 10.2020
- Opened brand new Panda Express within 1 month of employment.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste by 5%.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Completed weekly inventory counts to verify stock levels, address discrepancies and forecast future needs.
Supercenter Store Co-Manager
Wal-Mart Supercenter
Alpharetta , GA
11.2008 - 05.2019
- Grand opened brand new 178,000 sq. ft. Wal-Mart Supercenter in Johns Creek. First years sales of $50 Million.
- Recruited, hired and trained 50-100 direct associates to develop productive team with excellent product knowledge and productivity. Responsible for 300+ associates both direct and indirect.
- Created visual store strategy based on market trends. Set expectation for all stores in market for seasonal merchandising through expert planning, merchandising, and sell through.
- Developed growth strategies for network of 8-16 stores. This increased market performance and contributed to improving bottom line.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends. Maintained positive customer relationships by responding quickly to customer service inquiries.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Handled inventories, cash and payroll procedures and managed controllable P&L line items.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Ensured strict compliance with Federal, State, and company laws and regulations.
Education
High School Diploma -
Evans High School
Evans, GA04.2008
Skills
- Merchandising
- Strategic Planning
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Issue and Conflict Resolution
- Staff Management
- Employee Coaching and Motivation
- Food and Beverage Management
- Managing Employee Relations
- Managing Multiple Tasks
- Timelines and Milestones
- Budgeting and Resource Management
- P&L Oversight
Accomplishments
- Grand opened $50 million/year Wal-Mart store 4185.
- "Go-To" Manager to support fellow stores with performance issues by using root cause analysis to identify break-downs and teaching best practices for visual and financial sucess.
- Grand opened Panda Express in Evans, GA within my first month of employment. In training for Store Manager the following month.
- Passed ATF audits while managing the sale of firearms at Wal-Mart store 190 with zero violations.
- Market Champion for still active inventory process "Aisle location" while at Walmart Store 190.
Timeline
Shoe Fit Specialist
Red Wing Shoe Stores
02.2022 - 06.2022
Assistant Manager
Panda Express
05.2019 - 10.2020
Supercenter Store Co-Manager
Wal-Mart Supercenter
11.2008 - 05.2019
High School Diploma -
Evans High School
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