Summary
Overview
Work History
Education
Skills
Timeline
Generic

Unice Fontanez

Worcester,MA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

8
8
years of professional experience

Work History

Personal Care Attendant

Roberto Candelaria
12.2022 - Current
  • Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
  • Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
  • Organized medical supplies inventory making sure that all the required items were available at all times.
  • Enhanced client satisfaction by providing attentive and personalized care tailored to individual needs.

Catering Associate

Sodexo-Worcester, MA
05.2018 - 11.2022
  • Maintained strict adherence to food safety and sanitation guidelines, ensuring a safe and hygienic work environment.

Retail Sales Associate

Journeys-Marlborough, MA
08.2016 - 12.2018
  • Developed strong product knowledge to effectively communicate features and benefits to customers.

Education

Bachelor of Arts - Visual Preforming Arts

Worcester State University
Worcester, MA
05.2025

Associate of Arts - Business Administration

Quinsigamond Community College
Worcester, MA
05.2022

Skills

  • Client Relationship Management
  • Compassionate Caregiving
  • Patient Care
  • Safety awareness
  • Compassionate communication
  • Relationship Building
  • Special Needs Care
  • Attention to Detail
  • Problem-solving abilities
  • Excellent Communication
  • Attentive to People

Timeline

Personal Care Attendant

Roberto Candelaria
12.2022 - Current

Catering Associate

Sodexo-Worcester, MA
05.2018 - 11.2022

Retail Sales Associate

Journeys-Marlborough, MA
08.2016 - 12.2018

Bachelor of Arts - Visual Preforming Arts

Worcester State University

Associate of Arts - Business Administration

Quinsigamond Community College

Similar Profiles

CREATE PROFILE
Unice Fontanez