Summary
Overview
Work History
Education
Skills
Timeline
Generic

Unique Foster

Arlington,VA

Summary

Dedicated and compassionate professionals seeking an opportunity to contribute to strong customer service, communication, patient support and hospitality skills in a healthcare or service focused environment. Experienced in assisting patients, providing safe transportation, working with individuals with disabilities, and creating a respectful and welcoming experience for others.

Overview

11
11
years of professional experience

Work History

Direct Support Coordinator

Service Source
Arlington VA 22206
05.2020 - Current

· Coordinate daily services and support for individuals with development and intellectual disabilities.

· Supervise and provide guidance to Direct Support Professionals to ensure quality and consistent care.

· Assist with staff scheduling and ensure adequate coverage based on individuals’ needs

· Monitor implementation of individual service plans and ensure established goals are followed

· Maintain accurate progress notes, service documentation, medication records and incident reports

· Monitor health, safety and behavioral and environmental concerns and report changed appropriately.

· Train and coach staff on individuals needs documentation requirements safety procedures and agency policies.

Ensure compliance with state regulations, company polices, confidentiality requirements and individual rights.

Hospital Registration

Unity Medical Center | Washington DC
Washington DC
01.2016 - 03.2020

· Greeted and assisted patients and visitors in a professional and courteous manner

· Collected and verified patient information and completed registration procedures.

· Assisted patients with questions regarding registration and hospital services

· Maintained confidentiality and handled sensitive information appropriately

· Communicated with patients, families and hospital staff to help ensure a smooth registration process.

· Provided excellent customer service to induvial from diverse backgrounds.

Education

High School Diploma -

Ballou Senior High School
Washington DC
06-2012

Skills

Patient Registration

Patient Transportation

Customer Service

Communication

Hospitality

Compassion and Empathy

Safety Awareness

Confidentiality

Time Management

Professionalism

Timeline

Direct Support Coordinator

Service Source
05.2020 - Current

Hospital Registration

Unity Medical Center | Washington DC
01.2016 - 03.2020

High School Diploma -

Ballou Senior High School