Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Unique Hines

Charlotte,NC

Summary

An accomplished operational manager with experience in improving organizational procedures and promoting company expansion. high priority placed on boosting training initiatives, increasing team productivity, and simplifying operations. Proven capacity to carry out strategic strategies in line with organizational goals. Prior efforts have reduced expenses, enhanced productivity, and improved operational processes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operational Manager

A Step Above Limousines Service
Charlotte, NC
04.2022 - Current
  • Ensured compliance with safety regulations, industry standards and government laws.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Formed and sustained strategic relationships with clients.
  • Managed Fleet Logistics of luxury vehicles, optimizing routes and schedules for efficiency and elite services

Client Service Manager

Spectraforce Technologies Inc.
Raleigh, NC
11.2021 - 03.2022

• Compiled quantitative data from personal records and prepared reports based on candidate performance, eligibility, and experience.

• Collaborated with human resource teams to mitigate risks and affirm regulatory compliance. • Provided hiring status updates to HR and managers for comprehensive oversight.

• Conducted ~12-15 interviews per day for various companies and positions.

• Monitored applicant tracking system actions to ensure hiring deadlines and streamline candidate experiences.

Internship Trainer

The American Red Cross
Greenville, NC
05.2021 - 10.2021
  • Facilitated interactive, hands-on training sessions with different groups of community organizations, health professionals, as well as corporate teams.
  • Disaster preparedness training leadership, with aggressive promotion of safety awareness in community outreach programs.
  • Trained and guided in-service teachers, enabling quality assurance processes and reinforcing training processes

Education

Bachelor of Science - Public Health

East Carolina University
Greenville, NC
05-2021

Skills

  • Contract negotiation
  • Fleet management
  • Client relationship management
  • Database administration and optimization
  • Staff hiring

Certification

  • | Customer retention strategies | Lead Generation and Prospecting | Talent Acquisition | Contract Negotiation | Recruiting and Sourcing | Employment Data Tracking | Microsoft Office Suite (Outlook, SharePoint, Excel) |

Timeline

Operational Manager

A Step Above Limousines Service
04.2022 - Current

Client Service Manager

Spectraforce Technologies Inc.
11.2021 - 03.2022

Internship Trainer

The American Red Cross
05.2021 - 10.2021

Bachelor of Science - Public Health

East Carolina University
Unique Hines