Untrel Smiley Sr.
SMART
OAK PARK,MI
32
years of professional experience
Dedicated Motor Coach Operator with expertise in vehicle inspection, defensive driving, and emergency response. Known for exceptional customer service and a commitment to passenger safety.
Work History
Motor Coach Operator
5 Years 8 Months- Operated motor coaches, ensuring safe and timely transportation for passengers across designated routes.
- Conducted pre-trip inspections, identifying and reporting mechanical issues to maintain vehicle safety standards.
- Provided exceptional customer service, addressing passenger inquiries and concerns during travel.
- Maintained accurate logs of driving hours, mileage, and fuel consumption in compliance with regulatory requirements.
- Collaborated with dispatch teams to optimize route efficiency and improve overall service delivery.
- Trained new operators on company policies, safety protocols, and operational best practices to ensure consistency.
- Mentored junior operators, fostering a culture of safety awareness and professional development within the team.
Premisses Technican
4 Years 6 Months- Assisted in installation and configuration of network systems to enhance service delivery.
- Performed routine maintenance and troubleshooting on telecommunications equipment to ensure optimal functionality.
- Conducted quality assurance tests on equipment, enhancing overall service reliability and customer satisfaction.
- Collaborated with team members to improve operational workflows, ensuring timely project completion.
- Mentored junior technicians on troubleshooting techniques and best practices for equipment handling.
- Led initiatives to identify process inefficiencies, implementing solutions that improved operational effectiveness.
Senior Chief Petty Officer
20 Years 9 Months- Led operations aboard naval vessels, ensuring mission readiness and adherence to safety protocols.
- Trained and mentored junior personnel in technical skills and operational procedures.
- Coordinated maintenance schedules for equipment, enhancing reliability and performance.
- Developed training programs that improved team efficiency and operational effectiveness.
- Executed strategic planning for resource allocation during high-stakes missions.
- Collaborated with cross-functional teams to implement process improvements, driving mission success.
- Managed logistics for extensive naval operations, ensuring timely delivery of critical supplies.
Education
Bachelor of Science - Business Administration And Sports Management
- Awarded President List (x2) Spring 2026 and Fall 2025
- Dean's List (x6) C-1 Jan-Mar 2026, C-6 Oct-Dec 2025, C-5 Sep-Oct, C-4 Jun-Aug 2025, C-2 Mar-April 2025, C-1 Jan-Mar 2025
- Honor Roll (x6) C-1 Jan-Mar 2026, C-6 Oct-Dec 2025, C-5 Sep-Oct, C-4 Jun-Aug 2025, C-2 Mar-April 2025, C-1 Jan-Mar 2025
- Honoree of [Cum Laude]
- 3.63 GPA
- Ranked in Top 10% of class
Skills
Class B CDL
Vehicle inspection proficiency
Defensive driving
Safety measures
Accident prevention
Vehicle maintenance
Emergency response readiness
Route navigation expertise
Brake systems
Customer service
Timeline
Motor Coach Operator
SMART
10.2020 - 06.2026Read More
Premisses Technican
ATT
04.2015 - 10.2019Read More
Senior Chief Petty Officer
US Navy
05.1994 - 02.2015Read More
Southern New Hampshire University
Bachelor of Science from Business Administration And Sports Management
Read More