Urias Guerra
Whittier,CA
Overview
7
7
years of professional experience
Work History
Retail Associate
Amazon
Whittier, CA
08.2022 - Current
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Organized backroom storage areas for efficient access to merchandise.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Ensured that all foods were prepared according to health department regulations.
- Received food orders from individuals and explained offerings.
Shift Manager
McDonald's
Whittier, CA
11.2016 - 07.2021
- Managed daily cash intake by counting out registers and tabulating profits.
- Monitored store operations to ensure compliance with company policies and procedures.
- Enforced safety standards throughout the store including proper use of equipment.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Education
Some College (No Degree) - Chemistry
University of California - Los Angeles
Los Angeles, CASome College (No Degree) - Biological Sciences
Biola University
La Mirada, CASkills
- Cash Register Operation
- Loss Prevention
- Cleaning and Sanitizing
- Verbal and Written Communication
- Cash Handling Accuracy
- Customer Service
- Food Storage
- Inventory Control
- Grilling
- Safe Food Handling
- Productivity and Efficiency
- Fast-Paced Environment
Languages
Spanish
Professional
Italian
Limited
French
Limited
References
References available upon request.
Timeline
Retail Associate
Amazon
08.2022 - Current
Shift Manager
McDonald's
11.2016 - 07.2021
Some College (No Degree) - Chemistry
University of California - Los Angeles
Some College (No Degree) - Biological Sciences
Biola University