Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Uriel Martinez

simi valley,California

Summary

Customer Sales Expert with a proven track record at AutoZone, excelling in customer service, additional sales and conflict resolution. Bilingual in English and Spanish, I have experience with customer service, inventory, cash handling and enhance sales through product recommendations. Recognized for high percentages and product knowledge. On top of this I am able to preform physical hands on task

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Sales Expert

AutoZone
06.2023 - Current
  • Greeted customers entering store and responded to customer needs.
  • Processed orders, requests and applied information to customers.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Completed inventory, price changes and planograms
  • Stocked, tagged and displayed merchandise as required.
  • Encouraged customers to make additional purchases by highlighting current deals
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

AA-T -

Moorpark College
Moorpark, CA
06-2027

High School Diploma -

Royal High School
Simi Valley, CA
06-2024

Skills

  • Bilingual (english and spanish)
  • Teamwork and collaboration
  • Customer service
  • Returns processing
  • Product restocking
  • Online orders preparation
  • Conflict resolution
  • Credit and cash transactions
  • Accuracy and precision
  • Phone etiquette

Certification

Parts Expert

Timeline

Customer Sales Expert

AutoZone
06.2023 - Current

AA-T -

Moorpark College

High School Diploma -

Royal High School

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