Uriel Martín

Work References

Keith Winters 3229995515

Leslie M. 4173222523

Timmothy H. 6148045042

Jossiel Cepeda 3473575611

Working for NASDAQ Stock Market

Executive service

High profile clients

• Trained new staff on menu knowledge and service protocols, raising team's overall performance.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Assisted in training new hires, providing guidance on standards and best practices.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Carried out professional service, retaining polite and friendly approach at all times.
• Worked with banquet manager to coordinate event set up and schedule.

Casa Brunello Cucinelli

5th Avenue Private Showroom

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Assisted in training new hires, providing guidance on standards and best practices.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Maximized table turnover rate by managing reservations and seating arrangements.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
• Improved dining experience by providing prompt, attentive service to guests.

• Company Overview: Hotel Casa TEKA
• Hotel Casa TEKA
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.

• Company Overview: Cocktail Bar
• Cocktail Bar
• Cultivated warm relationships with regular customers.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Utilized knowledge of menu to make recommendations, enhancing customer experience.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

• Company Overview: Grupo Gitano
• Grupo Gitano
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Improved dining experience by providing prompt, attentive service to guests.
• Trained new staff on menu knowledge and service protocols, raising team's overall performance.

• Company Overview: Beach Club
• Beach Club
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Increased sales significantly by upselling higher-end products to customers.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Company Overview: Grupo Gitano
• Grupo Gitano

• -FUTURMAT Espresso Coffee Machine
• -Counter Salad Bar
• Maintained a clean and organized workspace for optimal productivity and safety.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Handled cash transactions accurately, maintaining accountability for daily register balances.

• -Herald Square Market, Broadway Bites, Madison Square Eats and Garment District
• -Urban Space The Market Makers
• Educated employees on register use, merchandising, and customer service.
• Assisted customers by answering questions and fulfilling requests.
• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Helped customers complete purchases, locate items, and join reward programs.

• -Herald Square Market, Broadway Bites, Madison Square Eats and Garment District
• -Urban Space the Market Makers

• -Food Truck at Times Square
• -Urban Space The Market Makers

• -Personal customer service
• -Host
• -LAVAZZA Espresso Coffee Machine

• Company Overview: Fashion designer
• New York Fashion Week / Paris Fashion Week
• Fashion designer
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Improved time management of the executive through effective prioritization and organization of tasks.

• Company Overview: Mexico City Masaryk
• Mexico City Masaryk

• -Personal customer service
• -NUOVA SIMONELLI Espresso Coffee Machine

• -Union Square Holiday, Holiday Shop at Bryant Park, Columbus Circle Holiday
• -Urban Space the Market Makers

• Creating editorial and fashion content for the magazine
• Event planner and logistics manager of the magazine events (500 to 2000 persons)
• PR Manager, representing the magazine beyond clients
• Photoshoot Stylist

• Company Overview: Mexico City
• Masaryk
• Mexico City
• Masaryk

• Company Overview: Men Department Section
• Men Department Section

• Company Overview: Men's Department Store
• Men's Department Store