Summary
Overview
Work History
Education
Skills
Builds PC's
Languages
Work Availability
Timeline
Work Preference

Uriel Ortiz

Huntsville,TX

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation, and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Domino's Pizza
06.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Customer Service Representative

HEB Grocery Store
03.2018 - 10.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

High School Diploma -

Humble High School, Humble, TX
06.2020


  • Completed AP course in all subjects for both Junior and Senior year
  • 4.0 GPA
  • Honor Roll Fall semester 2019, Spring semester 2020
  • Ranked in Top 10% of class
  • National Honest Society Member

Skills

  • Time Management
  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Heavy Lifting
  • Punctual and Reliable
  • Valid Driver's License
  • Lifts up to 200 pounds
  • Loading and unloading
  • Vehicle Maintenance
  • Stocking and Inventory
  • Safe Driver Training

Builds PC's

Happened back when I could afford all the parts for a nicely built PC with a High Tower Case. Wasn't able to afford a water cooler, but after a couple of sleepless nights and lots of helpful YouTube videos, I built a 2070s Geforce series with insane two tb storage

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Driver - Domino's Pizza
06.2022 - Current
Customer Service Representative - HEB Grocery Store
03.2018 - 10.2021
Humble High School - High School Diploma,

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursCareer advancement

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Uriel Ortiz