Uriel Ponce
Cartersville,GA
Summary
High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs. Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Insurance Broker
First Financial Security Inc.
03.2023 - Current
- Streamlined the insurance application process, resulting in faster approvals and increased efficiency.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Mentored new brokers in the agency, sharing best practices for prospecting, selling, and servicing life insurance policies.
- Negotiated competitive rates with carriers by leveraging strong industry relationships and presenting compelling case studies on behalf of clients.
- Educated clients on the importance of life insurance coverage and how it fits into their overall financial plan.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Security Officer
Sports Cafe
02.2022 - Current
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Line Inspector
Voestalpine
05.2021 - 05.2024
- Followed standard operating procedures for inspections and tests.
- Ensured customer satisfaction through diligent identification of defects, preventing subpar products from reaching enduser.
- Sampled products to verify compliance with standards
- Operated and maintained testing equipment; calipers, hardness machine, thickness gauge, weight scale.
- Investigated customer complaints to take necessary corrective actions.
- Examined products for imperfections and defects.
- Updated quality control records and reports.
- Upheld a high standard of cleanliness in the workspace, abiding by both company policies and regulatory requirements for sanitation practices in industrial environments.
- Collaborated with quality assurance teams to resolve issues, working together towards shared goals of optimal productivity and product quality.
Quality Control Inspector
Mannington
05.2018 - 05.2021
- Contributed to cost reduction efforts by identifying areas for improvement and implementing changes where needed.
- Enhanced workplace safety by adhering to company guidelines and conducting regular machine maintenance checks.
- Collaborated with team members to streamline processes, ensuring smooth operations on the production floor.
- Recognized for consistently meeting or exceeding daily production quotas while maintaining exceptional workmanship standards.
- Repaired knitting machines and yarn loads to minimize losses.
- Loaded knitters or creels with specific yarn based specifications laid out by production sheets and client orders.
- Reduced downtime by troubleshooting and repairing mechanical issues in a timely manner.
- Assisted in training new employees on tufting machine operation, contributing to overall team productivity.
- Inspected equipment, completed routine maintenance and escalated larger repairs to maintenance teams to maintain optimal production levels.
Education
High School Diploma -
Cartersville High School
Cartersville, GA 05.2001 -
Skills
Lead Development
Life Insurance Sales
Client Interviews
Customer Service
Problem-solving aptitude
Team building
Word Processing
Microsoft Office Suite (Word, Excel, Powerpoint)
Data Capture and Analysis
Quality Tools
Timeline
Insurance Broker
First Financial Security Inc.
03.2023 - Current
Security Officer
Sports Cafe
02.2022 - Current
Line Inspector
Voestalpine
05.2021 - 05.2024
Quality Control Inspector
Mannington
05.2018 - 05.2021
High School Diploma -
Cartersville High School
05.2001 -
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