Uriel Leal-Batrez
Tucson,AZ
Summary
Results-driven Operations Leader experienced in fast food industry management and team development. Achieved sales growth and enhanced food safety compliance through effective inventory management and staff training. Focused on creating positive work environments and optimizing customer experiences to drive loyalty and satisfaction.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Wal-Mart Associate
Walmart
05.2026 - Current
- Deli Associate
- Ensured freshness through proper food rotation
- Managed food costs to optimize profitability
- Maintained organized kitchen display
- Food safety standards and regulations
- Overnight Associate
- Stocked products overnight to ensure availability for customers
- Operated efficiently in fast-paced environment
Kitchen Director
Chick-fil-A Restaurants
Tucson, AZ
06.2025 - 05.2026
- Maintained clean and organized work environment, adhered to food safety standards, and ensured high food quality.
- Implement daily food safety practices to support compliance with health regulations.
- Scheduled work to align with operational demands and optimize team workflow.
- Manage labor costs.
- Ensure shift readiness by setting up workstations and supplies to enhance team efficiency.
- Schedule work to meet business needs.
- Foster team development.
- Managed food costs through strategic purchasing and inventory control.
- Oversaw all kitchen equipment to maintain operational efficiency.
- Ensured food quality by inspecting ingredients and final dishes.
General Manager/Director of Operations
Chick-fil-A Restaurants
Flagstaff, AZ
01.2014 - 04.2025
- Oversaw all store operations, ensuring compliance with company systems and procedures
- Managed scheduling and hiring to ensure optimal team coverage and performance
- Managed scheduling and hiring, optimizing team performance and coverage
- Fostered positive work environment and strong team culture, contributing to higher employee retention
- Led meetings with shift leads and managers to gather insights and improve business operations
- Led meetings with shift leads and managers to gather insights, driving improvements in business operations
- Ensured quality food service by following and enforcing cooking procedures
- Maintained a guest-oriented approach, enhancing customer satisfaction
Team Leader
Walmart
Flagstaff, AZ
06.2017 - 02.2020
- Ensured compliance with store standards by maintaining a clean and organized department
- Oversaw product flow and sales to meet department revenue targets
- Led team in maintaining cleanliness and organization, enhancing customer experience
- Delivered excellent customer service, resolving issues and supporting repeat business
- Maintained a clean and organized department, ensuring compliance with store standards
Education
High school diploma or GED -
Project New Start High School
Flagstaff, AZSkills
- Food service management
- Food safety
- Food quality assurance
- Food service operations
- Point of Sale
- POS
- Cash handling
- Inventory management
- Retail management
- Sales
- Store management
- Staff Scheduling
- Hiring and Training
- Team Leadership
- Supervising experience
- Team management
- Management
- Leadership
- Customer service
- Culinary operations
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Driver's License
Languages
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Wal-Mart Associate
Walmart
05.2026 - Current
Kitchen Director
Chick-fil-A Restaurants
06.2025 - 05.2026
Team Leader
Walmart
06.2017 - 02.2020
General Manager/Director of Operations
Chick-fil-A Restaurants
01.2014 - 04.2025
High school diploma or GED -
Project New Start High School