Overview
Work History
Education
Skills
Publications
Timeline
Generic

Urim Jung

U.S. Citizen

Overview

6
6
years of professional experience

Work History

Software Engineer 2

Microsoft
09.2022 - Current
  • Developed and maintained core Ask Me Anything (AMA) features in Viva Engage using Ruby on Rails, Dropwizard Java framework, and multiple microservices including GraphQL, notifications, messaging, and event services
  • Led a cross-functional project to support AMA events in Viva Engage communities, owning full-stack delivery from design to deployment, including compliance, notifications, and user experience enhancements
  • Increased user participation in AMA events by 20% by implementing features such as real-time notifications for new questions, responses, and anonymous submissions
  • Developed scalable and maintainable code to ensure long-term software stability, achieving 99% reliability and maintaining low P95 latency for core operations
  • Collaborated with cross-functional teams to ensure seamless integration and functionality of AMA features within the Viva Engage platform

Software Engineer

Microsoft
07.2020 - 08.2022
  • Implemented a push model pipeline in Sharepoint to deliver user revocation event faster to clients
  • Improved functionality to maintain and monitor health of 150+ virtual machines in each 200+ Sharepoint server farms by taking out sickest machines out of rotation
  • Monitored memory usage of Sharepoint IIS processes in 200+ server farms by sampling memory dumps daily and running analysis on them
  • Enhanced reliability of Sharepoint server farm configurations deployment by migrating pipeline from DFSR share based pipeline to Azure Service Bus pipeline

Software Development Engineer Intern

Amazon
05.2019 - 08.2019
  • Enhanced first-time book reading experience in Amazon Kindle Android application by incorporating new features in book description card, including sample book purchase button
  • Redesigned the book description card from pop-up window to a swipeable card in Java
  • Engaged in Agile Software Development by attending daily scrum and sprint planning meetings

Education

B.S. - Computer Science

Brigham Young University (BYU)
Provo, UT
2020

Skills

    Languages: C, C, C#, Java, Python, JavaScript, SQL, PowerShell
    Frameworks & Web Technologies: Ruby on Rails, NET, Dropwizard, React, Vuejs, GraphQL, jQuery, HTML, CSS
    Tools & Platforms: Git, Docker, PostgreSQL, Liquibase

Publications

Ng, Y.-K. and Jung, U. (2020), “Personalized book recommendation based on a deep learning model and metadata”

Timeline

Software Engineer 2

Microsoft
09.2022 - Current

Software Engineer

Microsoft
07.2020 - 08.2022

Software Development Engineer Intern

Amazon
05.2019 - 08.2019

B.S. - Computer Science

Brigham Young University (BYU)

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Urim Jung