Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Websites
Timeline
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Urmika Ghosh

Findlay,OH

Summary

Motivated student with practical experience in project management and team leadership. Demonstrated strengths include critical thinking, research skills, and adaptability to thrive in fast-paced environments. Significant contributions made in previous roles through effective communication and problem-solving abilities. Committed to ongoing professional development and eager to apply learned skills in a new setting.

Overview

3
3
years of professional experience

Work History

Cashier

Brinkmans
Findlay, Ohio
07.2022 - 08.2024
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Camp Counselor

Camp Discovery
Findlay, Ohio
07.2021 - 08.2021
  • Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Developed individualized behavior management plans for campers with special needs.
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Led educational workshops on environmental conservation, fostering a sense of responsibility and awareness among campers.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.

Education

Chemistry

Case Western Reserve University
Cleveland, OH
05-2027

High School Diploma -

Findlay High School
Findlay, OH
05-2023

Skills

  • Cash Register Operation
  • Payment Processing
  • Customer Assistance
  • Inventory Management
  • Staff Training
  • Customer service excellence
  • Behavior monitoring
  • Client Counseling
  • Positive Reinforcement
  • Group activity implementation
  • Child Supervision
  • Parental Communication
  • Staff Management
  • Team Leadership
  • Medication Supervision
  • Documentation skills
  • Presentation Development
  • Team Development
  • Bilingual in English and Bengali
  • Punctual and Reliable
  • Fast Learner
  • Attention to Detail
  • Social Media Promotion
  • Collaboration
  • Editing and proofreading
  • Content Strategy
  • Multimedia integration
  • Ceramics, sketching, painting and other medias of Art integration
  • Fundraising
  • Sports background
  • Event Planning
  • Active Listening

Affiliations

  • Created an online platform for sustainable alternatives
  • Published cover Art for local Non-profit
  • Implemented recycling system and tree-planting
  • Chemistry and Physics lab assistant
  • Swimming
  • Ceramics/ sketching/ painting/ charcoal art media integration
  • blogging

Languages

English
Native/ Bilingual
Bengali
Professional
Hindi
Limited

Accomplishments

  • Helped organize a 501c3 startup fundraiser with an online platform that has 150 eco-docs

Timeline

Cashier

Brinkmans
07.2022 - 08.2024

Camp Counselor

Camp Discovery
07.2021 - 08.2021

Chemistry

Case Western Reserve University

High School Diploma -

Findlay High School

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Urmika Ghosh