Uroš Milutinović
Business Consultant
Belgrade
Summary
Business Analyst with experience in the IT industry, specialized in the development and enhancement of core applications for insurance companies. Skilled in gathering and analyzing business requirements, mapping processes, and translating business needs into clear technical specifications. Recognized for analytical thinking, attention to detail, and the ability to bridge business objectives with technical solutions.
Works in an Agile team with regular Sprints. Experience in different domestic and foreign Insurance projects.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Business Consultant
ADACTA FINTECH DOO
05.2023 - Current
Project: DDOR (Insurance Company)
Role: Business Consultant/Test Team Lead
- Acted as primary support contact for the client regarding production issues, including analysis and escalation of reported defects.
- Provided user support and training to explain apllication functionalities.
- Conducted onsite and online testing of new features and production bug fixes.
- Analyzed requirements documentation and created actionable tasks based on functional specifications.
- Collaborated closely with multiple departments within the insurance company, including Claims, Accounting, Finance, Policies, Commissions, and Party&Organization
QA Test Team Lead
ADACTA FINTECH DOO
10.2021 - 05.2023
Projects:
DVA (German Insurance Broker) and Halk Makedonoija (Insurance Comapny)
Role: Test Team Lead
- Performed regular testing of new functionalities and defect fixes
- Lead online and onsite workshops for joint pre-production and production testing.
- Delegated tasks and defects to QA team members based on priority and expertise.
- Created and delivered release notes to clients.
- Worked extensively with Jira for task and defect management.
- Designed Test Suites, Test Plans and Test Cases for both, internal and client testing purposes.
Relationship Manager at Large Customer Department
UNICREDIT BANK
10.2016 - 10.2021
Acquired comprehensive knowledge of banking processes and collaborated across departments to support large corporate clients.
Education
Masters Degree - Finance
Faculty of organizational sciences
01.2017
Bachelors Degree - undefined
Faculty for Business Studies
01.2015
Skills
Business Process Analysis & Requirements Gathering
Interests
Business Analysis, Insurance, Finance, Sport
Training
- Accounting course
- QA automation and manual courses
- Creating User Manuals for End Users
Additional Information
Italian Language Speaker (B2)
English Language Speaker (B2)
Timeline
Business Consultant
ADACTA FINTECH DOO
05.2023 - Current
QA Test Team Lead
ADACTA FINTECH DOO
10.2021 - 05.2023
Relationship Manager at Large Customer Department
UNICREDIT BANK
10.2016 - 10.2021
Bachelors Degree - undefined
Faculty for Business Studies
Masters Degree - Finance
Faculty of organizational sciences
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