Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ursalene Sanders

Claymont,DE

Summary

Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems.

Overview

18
18
years of professional experience

Work History

Christiana Care Radiology scheduler

Christiana Care
01.2021 - Current
  • Performs scheduling functions for multiple satellite imaging sites and modalities
  • Interacting with patient and physician offices to facilitate scheduling of medical procedures
  • Ensuring patient is prepped per hospital standards
  • Handling extremely high call center volume
  • Obtaining financial and/or insurance information for all third-party payors
  • Coordinating multiple resources and procedures
  • Knowledge of pre-authorization and referrals
  • Other related duties as required
  • Extract medical information from EMR.

Christiana Care Radiology/Imaging Services Clerk IV

Christiana Care
01.2014 - 01.2021
  • Facilitated daily administrative functions, scheduling, customer service and inventory
  • Registration in Soarian and scheduling in Radnet Cerner system
  • Helping patients understand radiology procedures
  • Answering multiline telephones professionally, and routes calls appropriately
  • Obtaining insurance information, verifying coverage and eligibility as needed
  • Making appointment confirmation phone calls
  • Required to work any CCIS facility as needed
  • Validation of radiology script per hospital standard.

Christiana Care Health Systems Patient/Physician Access Coordinator

Christiana Care Health Systems
01.2006 - 01.2014
  • Performs patient registration bedside, insurance verification and authorization
  • Scheduling surgical procedures via surginet scheduler
  • Maintain working knowledge of third-party insurance specifics relative to area of practice
  • HIMS scanning of medical and legal document into EHR
  • Coordinate patient care with insurance companies and managed care to ensure less financial risk for all parties for maximized patient care outcomes.

Education

Medical Billing and Coding -

Dawn Training Institute
01.1998

Skills

  • Insurance Verification
  • MS Office
  • Radiology Procedures Knowledge
  • Appointment Scheduling
  • Medical terminology knowledge
  • Call center experience
  • Policies and Procedures Adherence
  • Work Prioritization
  • Team Collaboration
  • EMR / EHR
  • HIPAA knowledge
  • Patient Care Coordination

Timeline

Christiana Care Radiology scheduler

Christiana Care
01.2021 - Current

Christiana Care Radiology/Imaging Services Clerk IV

Christiana Care
01.2014 - 01.2021

Christiana Care Health Systems Patient/Physician Access Coordinator

Christiana Care Health Systems
01.2006 - 01.2014

Medical Billing and Coding -

Dawn Training Institute
Ursalene Sanders