Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems.
Overview
18
18
years of professional experience
Work History
Christiana Care Radiology scheduler
Christiana Care
01.2021 - Current
Performs scheduling functions for multiple satellite imaging sites and modalities
Interacting with patient and physician offices to facilitate scheduling of medical procedures
Ensuring patient is prepped per hospital standards
Handling extremely high call center volume
Obtaining financial and/or insurance information for all third-party payors
Coordinating multiple resources and procedures
Knowledge of pre-authorization and referrals
Other related duties as required
Extract medical information from EMR.
Christiana Care Radiology/Imaging Services Clerk IV
Christiana Care
01.2014 - 01.2021
Facilitated daily administrative functions, scheduling, customer service and inventory
Registration in Soarian and scheduling in Radnet Cerner system
Helping patients understand radiology procedures
Answering multiline telephones professionally, and routes calls appropriately
Obtaining insurance information, verifying coverage and eligibility as needed
Making appointment confirmation phone calls
Required to work any CCIS facility as needed
Validation of radiology script per hospital standard.
Christiana Care Health Systems Patient/Physician Access Coordinator
Christiana Care Health Systems
01.2006 - 01.2014
Performs patient registration bedside, insurance verification and authorization
Scheduling surgical procedures via surginet scheduler
Maintain working knowledge of third-party insurance specifics relative to area of practice
HIMS scanning of medical and legal document into EHR
Coordinate patient care with insurance companies and managed care to ensure less financial risk for all parties for maximized patient care outcomes.
Education
Medical Billing and Coding -
Dawn Training Institute
01.1998
Skills
Insurance Verification
MS Office
Radiology Procedures Knowledge
Appointment Scheduling
Medical terminology knowledge
Call center experience
Policies and Procedures Adherence
Work Prioritization
Team Collaboration
EMR / EHR
HIPAA knowledge
Patient Care Coordination
Timeline
Christiana Care Radiology scheduler
Christiana Care
01.2021 - Current
Christiana Care Radiology/Imaging Services Clerk IV
Christiana Care
01.2014 - 01.2021
Christiana Care Health Systems Patient/Physician Access Coordinator
Christiana Care Health Systems
01.2006 - 01.2014
Medical Billing and Coding -
Dawn Training Institute
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