Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Ursela Pratcher

Baltimore,MD

Summary

Dedicated Personal Care Aide experienced in supporting elderly and disabled clients in home environments. Specializes in daily living assistance, medication management, and mobility support. Effectively builds trust and rapport, enhancing client comfort and quality of life through attentive care and emotional support.

Overview

4
4
years of professional experience
10
10
Certifications

Work History

Caregiver

Tribute Home Care
Baltimore, Maryland
01.2025 - 02.2026
  • Assisted clients with daily living activities and personal care tasks.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Promoted client independence by teaching self-care skills in bathing, grooming, and toileting, enhancing overall quality of life.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Fostered emotional well-being for elderly clients through engaging conversations and recreational activities.
  • Provided companionship and emotional support to enhance client well-being.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Maintained a safe and clean environment for clients at all times.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Washed and dried clothing and bedding to maintain hygiene standards.
  • Monitored health and well-being of clients and reported significant health changes.
  • Administered medications following the care plan.
  • Administered prescribed medications according to care plan, ensuring adherence to treatment schedules.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Communicated with families to address client needs and preferences, fostering collaborative care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Built strong and trusting rapport with clients and loved ones.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Conferred with client care team to discuss and modify care plans.
  • Tracked client progress and communicated significant changes to healthcare professionals to ensure timely adjustments in care plans.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Improved patient outlook and daily living through compassionate care.
  • Contributed to case reviews of client status and progress.

Caregiver/Certified Medication Technician

Our Family Tree
Baltimore, Maryland
10.2022 - 10.2025
  • Assisted clients with daily living activities and personal care routines.
  • Communicated effectively with families to address client needs and preferences.
  • Maintained a clean and safe environment for clients at all times.
  • Monitored client health by observing physical and emotional conditions regularly.
  • Ensured clean, organized environment to promote client comfort and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Engaged elderly clients in conversation and recreational activities, promoting companionship and emotional well-being.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Followed care plan and directions to administer medications.
  • Followed safe lifting and transferring techniques to transport residents.
  • Monitored vital signs and medication use, documenting variances and responses for timely clinical interventions.
  • Accompanied clients to social events such as movies or plays.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Documented client progress and challenges in logbooks, supporting effective care planning.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Administered medications to residents in accordance with physician's orders, nursing standards, and state regulations.
  • Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
  • Communicated effectively with family members about their loved one's current medical status.
  • Performed wellness observations, documenting side effects for clinical follow-up.
  • Promoted clean and sanitary environment by maintaining department equipment.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Assisted patients with activities of daily living, including medication reminders.
  • Monitored patient vital signs and responded to emergencies.
  • Completed courses on medication administration to enhance knowledge to enhance medication administration knowledge. to stay updated on medication administration practices.
  • Developed and maintained positive relationships with patients, families, and healthcare providers.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Planned and served meals and snacks to patients according to prescribed diets.

Live-In House Manager

Peaceful Minds LLC
Baltimore, Maryland
11.2022 - 05.2023
  • Coordinated meal preparation and dietary planning to meet individual nutritional needs.
  • Managed daily household schedules and routines for residents.
  • Developed and maintained a detailed schedule of daily tasks for the house staff.
  • Ensured that all areas of the home were clean and orderly at all times.
  • Organized and managed all inventory, supplies, and equipment for the residence.
  • Oversaw scheduling for events held at the residence.
  • Organized recreational activities that enhanced social engagement and fostered community among residents.
  • Conducted regular property inspections to proactively identify and address maintenance or repair needs.

Caregiver

Kris Leigh Assistant Living
Severna Park, Maryland
07.2022 - 11.2022
  • Assisted clients with daily living activities and personal care tasks.
  • Supported bathing, dressing and personal care needs.
  • Promoted self-care skills like bathing, grooming, and toileting to encourage client independence and dignity.
  • Fostered client well-being through companionship and emotional support.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Engaged elderly clients through conversation and recreational activities, fostering companionship and enhancing their quality of life.
  • Facilitated participation in daily living activities to promote personal dignity.
  • Improved patient outlook and daily living through compassionate care.
  • Monitored physical, emotional, and behavioral changes in patients.
  • Communicated effectively with families regarding client needs and preferences.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Maintained a safe and clean environment for clients at all times.
  • Maintained clean and well-organized a clean and well-organized environment for client happiness and safety.
  • Eliminated potential hazards from client environment to ensure safety. from the client's environment to ensure safety.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Followed safe lifting and transferring techniques to transport residents.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Laundered clothing and bedding to prevent infection.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Monitored clients' activity levels and helped prevent sedentary behavior.

Education

GED -

Ball State University
Muncie, IN
06-1984

Skills

  • Direct patient care
  • Assistance with medication
  • Medication administration
  • Medication administration compliance
  • Personal care tasks
  • Personal hygiene assistance
  • Activities of daily living
  • Assistance with daily living
  • Mobility assistance
  • Client health monitoring
  • Lifting and transferring
  • Dementia care
  • Alzheimer's care
  • Therapeutic communication
  • Behavioral management
  • Behavior redirection
  • Compassionate care
  • Patient care and companionship
  • Supportive companionship
  • Meal preparation
  • Housekeeping and sanitation
  • Basic housekeeping
  • Housekeeping
  • Community activities
  • First aid and safety
  • Documentation
  • Progress documentation
  • State regulations
  • Verbal and written communication skills
  • Family communication strategies
  • Team collaboration
  • Multitasking and organization
  • Reliability and punctuality
  • Adaptability and flexibility
  • Problem-solving
  • Empathetic listening
  • Active listening
  • Relationship building
  • Social interaction
  • At-home care instruction
  • Dining room support
  • Patient care and companionship
  • Supportive companionship

Certification

Communicating with a Person with Dementia

Accomplishments

Caregiver Excellence Award

References

References available upon request.

Timeline

Caregiver

Tribute Home Care
01.2025 - 02.2026

Live-In House Manager

Peaceful Minds LLC
11.2022 - 05.2023

Caregiver/Certified Medication Technician

Our Family Tree
10.2022 - 10.2025

Caregiver

Kris Leigh Assistant Living
07.2022 - 11.2022

GED -

Ball State University
Ursela Pratcher