Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Ursula Brooks

Brentwood,CA

Summary

Compassionate professional with experience in various aspects of embalming and funeral service operations. Possess strong knowledge of mortuary science, embalming techniques and compliance regulations. Display sensitivity and respect while handling delicate tasks, coupled with strong interpersonal skills for comforting grieving families. Impact previous work by maintaining high standards of cleanliness, organization, and professionalism within the funeral home environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Paramedic

American Medical Response, AMR
Concord, CA
02.2002 - Current
  • Perform Advanced Life Support (ALS) patient assessment, care and scene management in a busy 9-1-1 system.
  • Stabilize, treat, and transport patients.
  • Functioning as a Paramedic Preceptor, mentoring and supervising student paramedics during their clinical placements, assuring that they gain practical skills and knowledge in a real-world setting.
  • Functioning as a Field Training Officer, I guide and evaluate new paramedics during their field training, assuring they develop the necessary skills and knowledge to provide quality patient care.
  • Functioning as an acting Field Supervisor, overseeing and coordinating daily operations in the field.
  • Operate/drive the ambulance
  • Maintain all required licenses and certifications.
  • County CISM/Peer Support Team Lead and member - guiding team of the Critical Incident Stress Management Program, facilitate meetings, trainings, responding to both small or large scale incidents and/or crisis situations

Apprentice Embalmer/Funeral Attendant

Tracy Memorial Chapel
Tracy, CA
01.2022 - 04.2025
  • Embalming and preparation, infection control.
  • Performed various tasks, assuring a smooth funeral service.
  • Assisted in the front office.
  • Removals from the hospital, coroner, or home.
  • Transports to the crematory.
  • Training on retort operation.

Medical Assistant/Phlebotomist/Health Educator

Various
Various
  • Detailed information provided upon request.

Education

Associate of Science - Funeral Service Education

American River College
Sacramento
12-2022

Certificate of Achievement - Management

American River College
Sacramento, CA
05-2024

Paramedic License - Paramedicine

NCTI
Livermore
01-2007

Various Certifications/Course Completions - Mental Health

Various

Skills

  • Embalming techniques
  • Infection control and sanitation procedures
  • Anatomical knowledge
  • Team collaboration/Team Leadership
  • Problem-solving
  • Interpersonal skills
  • Strong time management abilities
  • Analytical skills
  • Biohazard handling
  • Excellent communication skills
  • Crisis intervention
  • Mortuary law compliance
  • Patient/Decedent transport
  • Funeral home equipment management
  • Ethics and laws
  • Emergency scene management

Affiliations

  • Travel
  • Family gatherings/events
  • Founder of girls empowerment group

Accomplishments

  • California Ambulance Association "Star of Life" recipient.

Certification

  • Funeral Director's License
  • Embalmer's License
  • Management Certificate
  • Paramedic License
  • Advanced Cardiac Life Support Certification
  • CPR Certification
  • International Trauma Life Support Certification
  • Pediatric Education for Prehospital Professionals Certification
  • Mental Health Resilience Officer Certification

References

References available upon request.

Timeline

Apprentice Embalmer/Funeral Attendant

Tracy Memorial Chapel
01.2022 - 04.2025

Paramedic

American Medical Response, AMR
02.2002 - Current

Medical Assistant/Phlebotomist/Health Educator

Various

Associate of Science - Funeral Service Education

American River College

Certificate of Achievement - Management

American River College

Paramedic License - Paramedicine

NCTI

Various Certifications/Course Completions - Mental Health

Various

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