Ursula Thomas
Memphis,TN
Summary
Versatile Program Director highly experienced in social work and project management areas. Hands-on leadership and management background with a solid track record of success in process optimization and operational restructuring. Seeking a Program Coordinator position with a company that provides development and growth opportunities.
Overview
1
1
Certification
Work History
Senior Director of Family Engagement
Schools of Perea
Memphis, TN
- Develops trusted relationships with a team of cross-functional leaders to implement a division-wide engagement strategy, with the goal of building school and division leaders that value and support the division’s family engagement initiatives
- Builds and manages a team to effectively facilitate family engagement initiatives (including partner activities)
- Prepares communication for internal and external dissemination
- Collaborates with various parent organizations, non-profits, and parent advocacy groups to strengthen family engagement and to ensure the division is leveraging the strengths of those organizations that seek to support the division’s efforts around engagement
- Develops and delivers professional development for key personnel including teachers, principals, front-office staff, and family liaisons to ensure engagement standards and effective engagement practices are embedded in day-to-day work
- Provides direct supervision to the Parent and Family Engagement Department and oversees all division-wide outreach and engagement initiatives.
- Developed and implemented strategic plans to maximize organizational efficiency, effectiveness, and profitability.
- Manages multiple projects simultaneously while ensuring deadlines were met.
School Clinician
Schools of Perea
Memphis, TN
- Provided educators with coaching and professional development with classroom-based Tier I social-emotional/mental health & behavioral strategies
- Implemented research-based interventions aligned with the three tiers of the multi-tiered system of support (MTSS) pyramid, including individual, group, and family therapy and case management for identified students
- Documented interventions provided, including necessary reports on student progress
- Implemented programs and activities to develop and maintain a safe, supportive learning environment and a positive school climate.
- Facilitated group therapy sessions focused on various topics such as coping skills, anger management, and grief counseling.
- Participated in weekly case conferences with other clinicians to discuss progress of clients' treatment plans.
- Assisted in developing and implementing policies and procedures related to clinical operations.
- Provided psycho-educational support to families by educating them about their loved one's diagnosis and treatment plan.
- Assessed student symptoms, histories, current concerns and responses to questions in order to develop clear picture of current mental health.
P.A.T.H. Program Coordinator
CMI Healthcare Services
Memphis, TN
- Expanded program funding by 30 percent by exceeding grantors requirements and increasing the housing rate to 80% to meet program standards
- Provides leadership for all services regarding the Projects for Assistance in the Transition from Homelessness (P.A.T.H.) Program
- Collaborates with local stakeholders for the provision of services.
Director of Housing Operations
Whitehaven Southwest Mental Health Center
Memphis, TN
- Managed grant funding, oversaw disbursements, and created financial protocols and procedures to control costs
- Led daily operations of the housing department including the development of departmental policies and procedures for specific housing programs
- Participated in all management team meetings, supervisory planning sessions, and served on various agency and community committees
- Provided and monitored training needs of all housing staff.
Education
Bachelor of Science in Psychology -
Blue Mountain College
Master's of Social Work -
Arizona State University
Skills
- Program Management
- Analytical and Problem-Solving Skills
- Leadership
- Microsoft (Office, Excel, PowerPoint)
- Multi-Partner Coordination
- Communication
- Policy Development
- Stakeholder Relations
- Team Management
- Policy Implementation
- Project Coordination
Personal Information
Title: LMSW
Certification
- State of Tennessee Master of Social Work Licensure (LMSW) #14124 2023
Timeline
Senior Director of Family Engagement
Schools of Perea
School Clinician
Schools of Perea
P.A.T.H. Program Coordinator
CMI Healthcare Services
Director of Housing Operations
Whitehaven Southwest Mental Health Center
Bachelor of Science in Psychology -
Blue Mountain College
Master's of Social Work -
Arizona State University
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