Ursula Zamora
Summary
Compassionate caregiver with extensive experience at Outreach, skilled in elderly care and problem-solving. Proven ability to enhance client independence and quality of life through effective meal preparation and personal hygiene assistance. Dependable leader with a strong focus on maintaining a safe and organized environment, ensuring high standards of care and satisfaction.
Overview
13
13
years of professional experience
Work History
Caregiver
Outreach
05.2020 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Manager
McDonald's Fast Food Restaurant
06.2012 - 08.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Hayfield Secondary School
7630 Telegraph Rd, Alexandria, VA 2231506-1989
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Personal hygiene assistanc
- Basic housekeeping
- Meal preparation
- Alzheimer's care
- Mobility assistance
Languages
English
Native or Bilingual
Timeline
Caregiver
Outreach
05.2020 - Current
Manager
McDonald's Fast Food Restaurant
06.2012 - 08.2019
High School Diploma -
Hayfield Secondary School