Urvish Patel
New York City,NY
Summary
Driven product and strategy professional with 6+ years of combined experience at large financial firms and a travel focused fintech. Proven track record in managing cross-functional teams, delivering impactful business strategies, and fostering strong stakeholder relationships. Skilled in data analysis, project management, and market trend analysis, with a commitment to continuous improvement and innovation.
Overview
10
10
years of professional experience
Work History
VP
JP Morgan Chase
New York City, NY
09.2024 - Current
- Managed Real Time payment product, ensuring optimal performance and reliability.
- Gathered and reported performance metrics to stakeholders for informed decision-making.
- Monitored fraud activity, collaborating with fraud risk teams to minimize fraud rate.
Vice President, BNPL General Management
JP Morgan Chase & Co.
New York City, NY
01.2024 - Current
- Current primary focus: Lead a cross-functional initiative to define the product structure for a new travel focused lending offering, taking into account customer needs, business impact, technology requirements, competitive landscape, and legal considerations
- Key Achievements:
- Developed a net new controls framework for a new product by thoroughly understanding all aspects of the product
- Designed reporting for the new product through continuous improvement and comprehensively understanding stakeholder requirements and defining success
- Responsible for competitive benchmarking: looking at the evolving competitive landscape and identifying any risks and trends that will impact our products
Manager, Risk Strategy
Uplift Inc.
Toronto, ON
06.2021 - 06.2022
- Led optimization of credit strategy to grow loan portfolio and manage performance
- Engaged with product, engineering, data science and marketing to identify opportunities for growth
- Designed, managed and executed experiments to test hypotheses related to reducing loss likelihood and growth prospects
- Responsible for tracking portfolio performance and making timely decisions to adapt to various conditions
Manager, Portfolio Management & Credit Strategy
Royal Bank of Canada
Toronto, ON
06.2020 - 06.2021
- Led and managed strategy for new point-of-sale lending business through data driven frameworks
- Coordinated with other departments such as marketing, legal, sales and finance to successfully plan and implement new products and services
- Managed financial exposure, identifying and optimizing customer accounts
- Analyzed and calibrated quantifiable factors based on consumer demands, habits, and pricing schemes
- Prepared financial reports and adjusted portfolio reporting structure based changing demands
Senior Analyst, Portfolio Management & Credit Strategy
Royal Bank of Canada
Toronto, ON
09.2018 - 05.2020
- Developed and optimized an exposure management strategy for the retail lending portfolio
- Used SAS and SQL extensively to extract/explore data for financial models and strategy optimization
- Developed performance reporting of portfolio level metrics using Tableau
- Effectively managed various stakeholders to balance risk and revenue for lending strategies
Solutions Developer
Crum & Forster
Greater New York Area, NY
09.2017 - 12.2017
- Developed a Chatbot for insured clients to enhance their customer service experience
- Managed stakeholders in an iterative approach to developing the application
- Technologies Used: Amazon Lambda, Lex, DynamoDB, S3
Solutions Developer
FairVentures Innovation Lab, A Fairfax Company
Kitchener, ON
09.2016 - 12.2016
- Developed Chatbot skills using C# in a team of 4 developers
- Gained development experience in a Git branching model using agile principles
- Trained NLP services including MS Luis and API.ai to enhance Chatbot capabilities
- Participated in ongoing learning through weekly code reviews and demonstrations
Data Analytics Intern
Royal Bank of Canada
Toronto, ON
09.2015 - 04.2016
- Successfully kick-started a POC to enhance Security Analytics in a team environment
- Evaluated the capabilities of Splunk against Security Operations Centre use cases
- Developed and designed visualizations for Security Data logs from Bluecoat and Ironport
- Demonstrated findings and results to Executives and the Security Operations Centre
Education
Bachelor of Mathematics -
University of Waterloo
08.2018
Websites
Timeline
VP
JP Morgan Chase
09.2024 - Current
Vice President, BNPL General Management
JP Morgan Chase & Co.
01.2024 - Current
Manager, Risk Strategy
Uplift Inc.
06.2021 - 06.2022
Manager, Portfolio Management & Credit Strategy
Royal Bank of Canada
06.2020 - 06.2021
Senior Analyst, Portfolio Management & Credit Strategy
Royal Bank of Canada
09.2018 - 05.2020
Solutions Developer
Crum & Forster
09.2017 - 12.2017
Solutions Developer
FairVentures Innovation Lab, A Fairfax Company
09.2016 - 12.2016
Data Analytics Intern
Royal Bank of Canada
09.2015 - 04.2016
Bachelor of Mathematics -
University of Waterloo