Urwah Adnan
Brooklyn,NY
Summary
Motivated to grow communication skills and acquire general skills in the food industry. Aspiring college student willing to learn how to effectively manage staff, enforce standard and build formal relations. Can easily adapt to new work environments, tasks, and colleagues
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Luna Park at Coney Isand
03.2024 - 08.2024
- Effectively communicated standards and procedures to onboarding team members to ensure a smooth transition in to the work environment.
- Collaborated with back of the house to keep track of production and inventory
- Problem solved with team members, correct and enforced standard procedure
- Scheduled breaks and keep adequate staffing for the workload of the day
- Coordinated kitchen activities with front-of-house staff to prevent miscommunications.
- Regularly addressed POS related technicalities (Refunds, voids, etc)
Counter Server
Luna Park at Coney Island
03.2023 - 01.2024
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Restocked counter supplies, condiments, napkins and silverware.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Frequently worked POS system included card and cash transactions
- Greeted customers with smile and provided helpful suggestions.
Education
High School Diploma -
Midwood High School
06.2024
Skills
- Staff Leadership
- Customer Service
- Worker Training
- Equipment Maintenance
- Staff Management
- Schedule Coordination
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Team Collaboration
- Opening and closing procedures
- Inventory Management
Certification
Food Handlers License
Timeline
Food and Beverage Supervisor
Luna Park at Coney Isand
03.2024 - 08.2024
Counter Server
Luna Park at Coney Island
03.2023 - 01.2024
High School Diploma -
Midwood High School
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