Usha Raman
SOFTWARE SOLUTIONS ARCHITECT
Seattle,WA
Summary
Results driven technical program manager with a strong record of eliminating systemic inefficiencies and launching high-impact programs that save millions and drive multimillion-dollar revenue. Proven ability to scale operations across complex stakeholder networks and deliver customer-centric solutions in fast-paced digital environments and ensuring compliance with internal and third-party standards.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Senior Technical Program Manager
Microsoft, Cloud + AI
07.2020 - Current
- Led supplier onboarding and governance, increasing automation adoption by 50% across global partners and delivering $3M+ in annual savings through improved cloud and data center operations.
- Developed supplier roadmaps with key OEMs (Lenovo, Dell, HPE, Quanta, Wiwynn, Foxconn), boosting quality scores by 75%+ and achieving $5M+ in cost avoidance from reduced rework and escalations.
- Accelerated critical product change resolution (TTGL < 3 days), optimizing TTM and lifecycle management for NPI programs, driving accelerated revenue and launch risk reduction.
- Qualified new eMMC storage (Intel Gen 8–9) in 4 months by reallocating $400K in budget, accelerating compliance and managing end-of-life transitions seamlessly.
- Enabled 100% fleet vulnerability visibility across multiple fleet generations by automating risk reporting for component categories (BIOS, BMC, FW, GPU, and uCode) streamlining issue detection to deployment.
Security Program Manager II
Microsoft, Experience and Devices
04.2018 - 06.2020
- Launched security compliance frameworks, boosting compliance target achievement by 75% via a Security Champions program, driving $1.5M+ in cost avoidance through reduced audit findings and faster remediation.
- Led Chrome’s SameSite cookie behavior implementation, strengthening web privacy and reducing cross-site vulnerabilities, contributing to risk mitigation and lower GDPR/CCPA exposure.
- Collaborated with Software Security Incident Response Process (SSIRP) teams to assess and mitigate threats via coordinated fixes and disclosures, accelerating containment and enabling breach cost avoidance through faster response times.
Technical Program Manager II
Microsoft, Azure Security
03.2013 - 04.2018
- Implemented Google’s Certificate Transparency (WebPKI) for browsers, enhancing digital trust and reducing SSL abuse risks, driving fraud prevention and brand protection value.
- Drove risk reduction initiatives, improving security posture by 60% via policy enforcement and Azure PIM implementation, resulting in $2M+ in potential breach cost avoidance through reduced privileged access risk.
- Achieved 100% GDPR and Annual Privacy Review compliance, eliminating credential exposure risks and enabling $500K+ in regulatory fine avoidance and strengthened enterprise data protection.
Technical Program Manager
Prime 8 Consulting (Microsoft Azure Security)
04.2012 - 03.2013
- Secured WebTrust seal by aligning with external auditors on 140+ security controls, streamlining audit processes and reinforcing digital certificate trust.
- Led Day 0 execution of secure infrastructure for Nokia, enabling encrypted S/MIME communications and strengthening enterprise security posture.
- Improved customer experience by 30% through proactive escalation management and enhancements to Azure Active Directory usability and engagement.
Lead Systems Engineer
Motorola, Enterprise Mobility Solutions (EMS)
01.2009 - 01.2012
- Generated $5M - $20M in contracts yearly for wireless voice and data communications systems solutions.
- Managed infrastructure site design, traffic engineering, power, cooling, and space requirements for wireless programs throughout North America.
- Increased CSAT by 30% by spearheading process improvement effort fulfilling TL 9000 and SEI/CMM Compliance for delivery of mobile communications solution Premier MDC.
Education
Master of Science - Cybersecurity
Georgia Institute of Technology
Atlanta, GA 05.2001 -
Master of Science (MS) - Microbiology
South Dakota State University
Brookings, SDBachelor of Science (BS) - Microbiology
University of Mumbai
Oracle Applications Development - undefined
University of Washington
Seattle, WASkills
- Full Life Cycle Program Development
- Product Strategy and Execution
- Security Development Lifecycle
- Threat and Vulnerability Management
- Cloud Computing Azure with AI
- Customer Services and Support
- Datacenter Operations
- Growth Oriented Innovation
- Regulatory Compliance
- RFP and RFQ Management
- Vendor Management
TECHNICAL EXPERTISE
Data Analysis & Reporting, Azure Dev Ops, JIRA, SDLC, Power BI, Python, Kusto, SQL, NOSQL Database, GDPR, WebTrust, NIST, ISO 27001, FedRAMP, SOX, HIPAA, Windows Server, Active Directory & Federation Services, IAM, NLP, AI Agents, Agentic AI, MCP, LLM
Certification
Project Management Professional (PMP)
Timeline
Senior Technical Program Manager
Microsoft, Cloud + AI
07.2020 - Current
Security Program Manager II
Microsoft, Experience and Devices
04.2018 - 06.2020
Technical Program Manager II
Microsoft, Azure Security
03.2013 - 04.2018
Technical Program Manager
Prime 8 Consulting (Microsoft Azure Security)
04.2012 - 03.2013
Lead Systems Engineer
Motorola, Enterprise Mobility Solutions (EMS)
01.2009 - 01.2012
Master of Science - Cybersecurity
Georgia Institute of Technology
05.2001 -
Oracle Applications Development - undefined
University of Washington
Master of Science (MS) - Microbiology
South Dakota State University
Bachelor of Science (BS) - Microbiology
University of Mumbai
Similar Profiles
Shailesh SachanShailesh Sachan
Software Engineer at LLM/AML | AI Engineer @Microsoft HLS Data Platform VIA (WaferWire Cloud Technologies)Software Engineer at LLM/AML | AI Engineer @Microsoft HLS Data Platform VIA (WaferWire Cloud Technologies)
VAMSI SALADIVAMSI SALADI
Senior Recruiter at Microsoft - AI Platform & Azure CloudSenior Recruiter at Microsoft - AI Platform & Azure Cloud
SONIA BEATRIZ BARRIOSSONIA BEATRIZ BARRIOS
MOZA DE EVENTOS ,AYUDANTE DE JARDINERIA at +MOZA DE EVENTOS ,AYUDANTE DE JARDINERIA at +
Prince AminuPrince Aminu
Industrial Assessment Researcher at Sensors, Energy, and Automation LabIndustrial Assessment Researcher at Sensors, Energy, and Automation Lab
Shanti ShendureShanti Shendure
Youth Volunteer Leader at Seattle AquariumYouth Volunteer Leader at Seattle Aquarium