USHERICA GIVENS
Peachtree Corners,GA
Summary
Adept Dental Technician with a proven track record at H&B Family Dental, showcasing meticulous attention to detail and a strong work ethic. Excelled in patient care and digital scanning, enhancing treatment efficiency by 30%. Renowned for effective communication and leadership, I consistently prioritize patient satisfaction and team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
DENTAL TECHNICIAN
H&B FAMILY DENTAL
Johns Creek, GA
01.2024 - 01.2025
- Captured and developed radiographic images.
- Managed administrative duties and scheduled patient appointments.
- Executed stone pouring process for bleaching trays fabrication.
- Utilized Itero technology to digitally scan partials, night-guards, and crowns.
- Set up treatment and procedure areas.
- Sterilized dental instruments using an autoclave machine to ensure hygienic practice.
- Assist dentist with chair-side support during patient treatments.
- Educated patients on effective oral hygiene practices.
RELEASE OF INFORMATION TECHNICIAN
CRESTVIEW HEALTH AND REHABILITATION CENTER
Atlanta, GA
12.2023 - 12.2023
- Collected patient data and requested documentation
- Protected health information by using data extraction and file management techniques
- Completed certifications and notarization of documents for legal purposes
- Systematically organize and classify information and facilitate access to electronic medical record systems to process patient data
- Formulate and execute information management policies and procedures
- Verified accuracy of patient information in medical records
- Medical records scanned and uploaded to the system
- Sort and distribute incoming and outgoing medical records
- Used classification manuals to gain additional knowledge about diseases and diagnostic processes
- Develop and maintain a new medical records filing system to improve efficiency
- Collaborate with organizational teams to ensure that information shared is accurate and relevant
- Maintain confidentiality and comply with data protection regulations when processing sensitive information
- Develop and maintain communication with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures
- Maintain confidentiality of data, patient condition
- I provided excellent service to customers, patients, and medical staff
- Acted as primary point of contact for patients, physicians and hospital staff by closely reviewing medical records and maintaining high levels of communication
- Schedule tests, procedures, complete documentation and forms necessary to bill for services
ENDODONTIST ASSISTANT
NORTH BETHESDA ENDODONTICS
Rockville, MD
08.2012 - 04.2018
- Provided information on treatment plans and procedures to patients during appointments
- Assisted in root canal procedures to treat nerve and dental pulp problems
- Assisted in quality clinical and radiographic evaluations to diagnose and treat diseases of the oral cavity
- Maintained baseline x-rays and other x-rays to support diagnosis and treatment plans
- Scheduled appointments, verified insurance, and managed payments
- Maintained appropriate universal precautions and infection control procedures at all times
- OSHA and HIPAA compliant
DENTAL TECHNICIAN ASSISTANT
NEIBAUER DENTAL CARE
Hyattsville, MD
06.2012 - 06.2014
- Prepared treatment rooms for patients following procedures and protocols
- Assisted in instruments and materials during procedures
- Sterilized instruments disinfected and prepared the treatment room for patients
- Instructed patients on proper oral hygiene and post-dental procedure care
- Registration and scheduling of appointments
- Obtained and records patient medical and dental histories
- Took and processed digital radiographs
- Maintained a clean and safe clinical environment
- Assisted in various administrative tasks, ordering supplies, maintaining records and processing payments
- Mixed porcelain and other materials for dental molds used in offices and laboratories with precise and high-quality results
- Fabrication of temporary crowns
- Set up exam rooms and dental trays in preparation for the procedures to be performed
- OSHA and HIPAA compliant
Education
Associate of Applied Science - Health Information Management Technology
ATLANTA TECHNICAL COLLEGE
ATLANTA, GA12.2023
Skills
- High Accountability and Work Ethic
- Effective Communication
- Professional Integrity
- Effective Leadership
- Skilled Problem Solver
- Meticulous Attention to Detail
- Strong Ethical Standards
- Prioritization Skills
- Critical Analysis Skills
- Effective Organizational Skills
- Efficient Multitasking
- Determined Problem Solver
- Team Collaboration Skills
- Effective Negotiation Strategies
- Proven Ability to Work Under Pressure
- Positive Interpersonal Engagement
- Commitment to Personal Growth
Certification
- Technical Certificate of Credit in Health Information Specialist
- Technical Certificate of Credit in Health Care Science
Timeline
DENTAL TECHNICIAN
H&B FAMILY DENTAL
01.2024 - 01.2025
RELEASE OF INFORMATION TECHNICIAN
CRESTVIEW HEALTH AND REHABILITATION CENTER
12.2023 - 12.2023
ENDODONTIST ASSISTANT
NORTH BETHESDA ENDODONTICS
08.2012 - 04.2018
DENTAL TECHNICIAN ASSISTANT
NEIBAUER DENTAL CARE
06.2012 - 06.2014
Associate of Applied Science - Health Information Management Technology
ATLANTA TECHNICAL COLLEGE
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