Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Madison Harn

Marshfield,WI

Summary

Upbeat, customer-focused Sales Associate with 4 years of experience in retail environments. Flexible and approachable, with a strong and devoted work ethic. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

5
5
years of professional experience

Work History

Dental Technician

Dental Crafters Inc
07.2024 - Current
  • Continuously updated knowledge on new materials and techniques through professional development courses, ensuring provision of cutting-edge services to clients.
  • Maintained high-quality standards for all completed work, resulting in increased client retention.
  • Effectively managed time to prioritize and complete multiple cases simultaneously, allowing for consistent workflow and timely delivery of products.
  • Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
  • Contributed to a safe working environment by adhering to infection control protocols and maintaining a clean workspace.
  • Participated in team meetings to discuss case challenges, share knowledge, and collaborate on best practices for improved laboratory efficiency.

Produce Team Lead

Kroger
12.2023 - Current
  • Collaborated with other departments to ensure smooth operations.
  • Provided feedback to management about customer complaints or suggestions for improvement in the Produce Department.
  • Monitored stock levels, ordered additional items as needed, and tracked inventory.
  • Reviewed sales data from previous weeks in order to plan promotional activities for upcoming weeks.
  • Ensured that all products were labeled properly with accurate pricing information.
  • Directed and supervised team members in the stocking of produce products.
  • Trained new employees on proper food safety handling practices for fresh produce.
  • Resolved conflicts between team members by listening to both sides of an issue and finding a satisfactory resolution.
  • Maintained a clean and organized department by sweeping, mopping, and restocking shelves.
  • Oversaw promotions and displays throughout the Produce Department ensuring they were attractive, well-stocked, and accurately priced.
  • Assisted customers with locating specific items within the store as well as providing advice on product selection.
  • Adhered to company policies regarding safety procedures while leading tasks such as unloading trucks or stacking pallets of merchandise.
  • Organized displays of fresh fruits and vegetables in the store.
  • Assisted other departments within the store when needed.
  • Weighed, labeled, priced, and packaged produce items for sale.
  • Took phone calls when needed. Taking down larger orders for the department and communicating that with the rest of the team.

Produce Clerk

Kroger
10.2020 - 11.2023
  • Provided excellent customer service by greeting each customer promptly.
  • Checked for quality, ripeness, and overall condition of products before stocking shelves.
  • Organized displays of fresh fruits and vegetables in the store.
  • Maintained cleanliness of department while adhering to health code regulations.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Checked prices and located products for customers.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Answered shopper questions regarding shelf life and appropriate produce storage.
  • Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.

Cashier

Kroger
05.2020 - 10.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Marshfield High School
Marshfield, WI
05-2023

Skills

  • Merchandising Strategies
  • Stock Rotation
  • Task Delegation
  • Display Setup
  • Pallet Jack Operation

  • Customer Service
  • Safe Food Handling
  • Training and mentoring
  • Inventory Counts
  • Strong Work Ethic
  • Quality assurance
  • Work order following
  • Dental ceramics handling

Education and Training

other

Timeline

Dental Technician

Dental Crafters Inc
07.2024 - Current

Produce Team Lead

Kroger
12.2023 - Current

Produce Clerk

Kroger
10.2020 - 11.2023

Cashier

Kroger
05.2020 - 10.2020

Marshfield High School

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