Ussiel Rodriguez
Philadelphia
Summary
Hospitality professional, highly skilled in assisting bartenders and ensuring well-stocked and clean bar environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring smooth bar operations and exceptional customer service.
Overview
5
5
years of professional experience
Work History
Barback
Kimpton Hotels & Restaurants
11.2023 - Current
- Managed inventory levels, conducting regular stock checks.
- Trained and mentored new barbacks on operational standards and best practices.
- Streamlined workflow processes to enhance speed of service and customer satisfaction.
- Collaborated with bartenders to optimize drink preparation.
- Replaced empty kegs and soda syrups.
- Operated POS system to collect payments from customers.
Runner/Busser
Ussiel Rodriguez
07.2022 - 08.2024
- Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean.
- Provided smooth and timely service to customers by providing extra silverware, extra napkins, and cleaning spills.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships, and support a positive work environment.
- Increased customer satisfaction by promptly responding to questions and resolving issues.
- Kept track of the temperature in the cases, shelves, and storage areas, and reported any problems to the manager.
- Assisted wait staff with food delivery and guest requests on a timely basis.
- Adapted quickly to high-pressure situations, ensuring prompt service during peak hours without compromising quality.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
Dishwasher
Ussiel Rodriguez
07.2020 - 06.2022
- Washed dishes, utensils, and kitchen equipment in a fast-paced restaurant environment.
- Sanitized the kitchen by washing the work area tables, walls, refrigerator equipment, cooking equipment, and floors.
- Kept assigned areas clean and organized by mopping the floor, get more food, and carrying boxes to prevent accidents and sanitize.
Education
High School - undefined
Furness High School
Philadelphia, PA01.2023
Skills
- Decision-making
- Safe food handling
- Performance improvement
- Restocking skills
- Employee relations
- Communication skills
- Food running
- Table layout
- Safe serving knowledge
- Bussing expertise
- Customer service
- Patience and tolerance
- Cleanliness and hygiene
- Responsible alcohol service
- Payment processing
- Handling difficult customers
- Cash register operation
- Professional appearance
- Alcohol awareness
- Food service
- Beverage preparation
- Drink preparation techniques
- Inventory
- Classic cocktails
- Changing beer kegs
- Garnishing drinks
- Preparing garnishes
- Identification verification
- Cleaning and sanitation
- Stock rotation
- Glassware organization
- Supply replenishment
- Ice replenishment
- Fast-paced environment
Timeline
Barback
Kimpton Hotels & Restaurants
11.2023 - Current
Runner/Busser
Ussiel Rodriguez
07.2022 - 08.2024
Dishwasher
Ussiel Rodriguez
07.2020 - 06.2022
High School - undefined
Furness High School
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