Uthman Olaofe
Houston
Summary
Motivated sports administration student with a minor in digital marketing at the University of Houston. Demonstrated expertise in communication and customer service through retail and food-service roles. Proven track record in team leadership and sales strategies, enhancing customer engagement and driving sales growth. Skilled in implementing inventory control measures to optimize operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member Team Leader
Smoothie King
Houston
02.2025 - 11.2025
- Prepared smoothies and food items with speed and precision in high-volume environment.
- Coached team members on effective customer engagement strategies.
- Led daily team meetings to enhance communication and operational efficiency.
- Implemented inventory control measures to reduce waste and improve stock management.
- Trained new hires on operational procedures and customer service standards.
- Provided feedback to management on team performance and operational challenges.
- Assisted in developing promotional strategies to boost sales.
- Prepared weekly reports on team performance and inventory status.
- Delivered exceptional customer service, enhancing overall guest experience.
- Operated POS system efficiently while handling cash transactions accurately.
- Maintained cleanliness and adhered to food safety guidelines consistently.
Retail Sales Associate
Hibbetts Sports
Houston
06.2024 - 11.2024
- Assisted customers with footwear, apparel, and athletic products to enhance overall experience.
- Restocked merchandise and organized inventory, ensuring optimal product availability.
- Supported daily store operations, maintaining high presentation standards throughout the store.
- Provided personalized product recommendations, improving customer satisfaction during shopping.
- Collaborated with team members to design visually appealing merchandise displays.
- Organized promotional events to increase customer traffic and drive sales.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
Education
Bachelor of Science - Sports And Fitness Administration
University of Houston
Houston, TX01-2029
Westbury High School
Houston, TX06-2025
Skills
- Customer service and support
- Team leadership
- Inventory management
- Sales strategies
- Effective communication
- Visual merchandising
- Cash handling and POS systems
- HTML certification
- Digital marketing fundamentals
- Teamwork and collaboration
- Time management
- Multitasking
- Organizational reliability
- Sales and marketing strategies
- Workplace safety practices
- Problem-solving skills
Certification
Microsoft Technology Associate (MTA) – Web Development Fundamentals, Westbury Senior High School, 2023
Timeline
Crew Member Team Leader
Smoothie King
02.2025 - 11.2025
Retail Sales Associate
Hibbetts Sports
06.2024 - 11.2024
Bachelor of Science - Sports And Fitness Administration
University of Houston
Westbury High School