Miguel Galdamez
Homestead,FL
Summary
Dependable and detail-oriented professional with approximately two years of experience at Raising Cane’s, specializing in customer service, kitchen operations, cash handling, and team leadership. Experienced in managing multiple responsibilities, assisting customers, processing transactions, and overseeing kitchen workflow in a fast-paced environment. Demonstrates strong leadership, communication, problem-solving, and organizational skills. High school graduate seeking to transition into a Night Auditor position, bringing a strong work ethic, financial transaction experience, and a commitment to providing excellent guest service.
Overview
2
2
years of professional experience
Work History
Crew Member Team Leader
Raising Cane's
Homestead, Florida
05.2025 - Current
- ● Lead kitchen operations by overseeing the bird drop station and helping maintain an organized, efficient workflow.
- ● Managed kitchen tasks by organizing workflow, assigning responsibilities, and communicating with team members to ensure smooth operations and timely order completion.
- ● Led by guiding coworkers, supporting new employees, and maintaining productivity during high-volume periods.
- ● Delivered excellent customer service at front counter by assisting customers, answering questions, and addressing concerns.
- ● Operate cash registers and accurately process cash, credit card, and other payment transactions.
- ● Maintain accuracy and attention to detail while balancing multiple responsibilities.
- ● Resolve customer and operational concerns professionally and efficiently.
- ● Follow company procedures, food safety standards, and workplace policies.
- ● Demonstrate reliability, adaptability, initiative, and the ability to perform effectively under pressure.
Education
South Dade Senior High School
Homestead, FloridaSkills
- ● Kitchen Operations & Workflow Management
- ● Team Leadership & Employee Support
- ● Customer Service & Guest Relations
- ● Cash Handling & Register Operations
- ● Payment Processing
- ● Problem-Solving & Conflict Resolution
- ● Time Management & Organization
- ● Multitasking & Prioritization
- ● Attention to detail
- ● Basic Mathematics & Financial Accuracy
- ● Computer Literacy & Ability to Learn New Systems
- ● Independent Work & Accountability
- ● Professionalism & Reliability
- ● Communication & Interpersonal Skills
Timeline
Crew Member Team Leader
Raising Cane's
05.2025 - Current
South Dade Senior High School