UVALDO LUIS GUTIERREZ FRUIA JR
San Antonio,TX
Summary
Goal; to become associated with the company, where I can utilize skills and gain further experience, while enhancing the Institutes productivity and reputation, and bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
13
13
years of professional experience
1
1
Sales and CRM Overview https://coursera.org/verify/2ZJF6PLQNKSZ
1
1
Lead Management in Salesforce https://coursera.org/verify/DSA2NA
Work History
Pharmacy Clerk
EQUITY STAFFING GROUP
01.2024 - 02.2024
- Performed regular quality checks on over 1000 prescriptions' per day to ensure adherence to safety standards in the production area
- Examined over 1000 documents, materials, and products and monitored work processes to assess completeness, accuracy, and conformance to standards and specifications
- Inspected over 1000 medication labels prior to shipment to verify accuracy of information provided by customer
- Maintained a clean work environment at all times and followed safety protocols when handling hazardous materials
- Followed safety protocols for handling an average of 10 hazardous drugs and chemicals based on Domestic Shipping Prohibitions, Restrictions, & HAZMAT guidelines.
Materials Management Clerk
UTHSCSA
03.2022 - 01.2024
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Processed required paperwork to expedite handling of shipped and received goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Conducted research to address shipping errors and packaging mistakes.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Assistant Custodian
UTHSCSA
09.2020 - 03.2022
- Increased customer satisfaction by responding promptly to 5 requests for assistance or additional cleaning services.
- Provided support during emergencies such as leaks or power outages by quickly assessing the situation and taking appropriate action.
- Demonstrated professionalism in interactions with staff, visitors, and vendors while maintaining a positive attitude towards work responsibilities.
- Contributed to a safer environment for staff and visitors by promptly addressing spills and other hazards.
- Collaborated with fellow custodians on team projects to effectively complete tasks within given deadlines.
- Operated buffers and burnishers to clean and polish floors.
Cargo Checker
GULF STREAM MARINE INC
01.2013 - 12.2014
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with 15 team members.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
Cargo Checker
COASTAL CARGO OF TEXAS INC
07.2012 - 12.2012
- Complied over 70 records per day describing the kind, the condition of cargo loaded on or unloaded from ship, and adhere to MSDS to properly document and store hazardous material
- Verify amount of cargo against lists compiled from bills of lading or shipping manifest
- Record condition of damaged cargo unloaded from ship
- Prepare stowage plan showing location of cargo and hazardous material, stowed aboard ship or rail car, or location on yard
- Created hazardous material shipping documents including manifests, certificates of origin and other related documentation according to MSDS
- Skilled at working independently and collaboratively in a team environment.
Cargo Checker
TEXAS TERMINAL LTD PARTNER
09.2010 - 07.2012
- Complied over 70 records per day describing the kind, the condition of cargo loaded on or unloaded from ship, or semi-truck, and adhere to MSDS regulations for hazardous material
- Skilled at working independently and collaboratively in a team environment.
- Verify amount of cargo against lists compiled from bills of lading or shipping manifest
- Measures and record dimensions of cargo and compute cubic feet required for stowage aboard ship
- Record condition of damaged cargo unloaded from ship
- Prepare stowage plan showing location of cargo stowed aboard ship or rail car, or location on yard, and adhere to MSDS procedure, and store accordingly, and show location of hazardous material
Education
Salesforce Sales Operations - Sales
07.2024 - Current
I am currently learning Salesforce CRM in the following areas.
Sales and CRM Overview
Lead Management in Salesforce
Opportunity Management in Salesforce
Reports, Dashboard. and Customers Success in Salesforce
Skills
- PeopleSoft's (Supply Chain Management)
- SC Logic (Logistic Tracking Software)
- CRM Software
- Microsoft Office Suite
- Prioritization
- Account updating
- Client Relations
- Customer Relations
- Computer Proficiency
- Written Communication
- Process Optimization
- Problem-solving abilities
- Organizational Skills
- Excellent Communication
Certification
HTTPS://COURSERA.ORG/VERIFY/2ZJF6PLQNKSZ
HTTPS://COURSERA.ORG/VERIFY/DSA2NAYZAOAF
Creative writing- poems. lyrics, stories, guitar, and piano.
When I allow myself to focus on creative writing I feel fulfilled and satisfied. It is a natural process that generates the beat emotions that allows me feel a great sense of gratitude.
Timeline
Alamo Community College-ReadyToWork - Salesforce Sales Operations, Sales
07.2024 - Current
Pharmacy Clerk - EQUITY STAFFING GROUP
01.2024 - 02.2024
Materials Management Clerk - UTHSCSA
03.2022 - 01.2024
Assistant Custodian - UTHSCSA
09.2020 - 03.2022
Cargo Checker - GULF STREAM MARINE INC
01.2013 - 12.2014
Cargo Checker - COASTAL CARGO OF TEXAS INC
07.2012 - 12.2012
Cargo Checker - TEXAS TERMINAL LTD PARTNER
09.2010 - 07.2012
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