Adriana Botero
Miami
Summary
In-Home Sales Consultant with experience managing the full sales process, from consultations and presentations to financing discussions and high-ticket closings. Strong relationship-building and communication skills with a customer-focused approach that has consistently led to 40–55% closing rates. Experienced working with both homeowners and business owners. Bilingual in English and Spanish
Overview
8
8
years of professional experience
Work History
Sales Representative
Soleil Specialty Food & Distribution
01.2021 - Current
- Guided business owners through consultative sales processes, maintaining consistent 40–60% closing rates.
- Ran warm inbound and outbound appointments, presenting tailored solutions based on operational needs.
- Built long-term client relationships through professionalism, communication, and structured follow-up.
- Maintained organized CRM records, pipeline activity, and customer follow-ups to support repeat business growth.
- Led customer conversations confidently through objections, pricing discussions, and purchasing decisions.
- Identified upsell opportunities that expanded account value and increased customer retention.
- Analyzed market trends and customer feedback to inform sales strategies and optimize offerings.
Sales Representative
Berkley's Water Systems FL
01.2019 - 01.2023
- Conducted face-to-face in-home consultations with homeowners to assess needs and recommend tailored solutions.
- Managed full sales cycle from qualified appointment through financing discussions and close.
- Guided homeowners confidently through purchasing decisions using consultative and education-based selling techniques.
- Presented financing options and payment structures to support informed purchasing decisions and increase close rates.
- Built trust quickly through professional communication, solution-based presentations, and objection handling.
- Maintained strong closing performance by leading structured conversations through the decision-making process.
- Cultivated relationships with clients to drive repeat business and increase customer loyalty.
Lead Bartender
JW Hotel
01.2018 - 01.2020
- Increased bar sales 30% through promotions, upselling strategies, and customer-focused service.
- Managed high-volume operations while maintaining professionalism and service quality under pressure.
- Trained new employees on upselling, communication, efficiency, and customer service standards.
- Built strong customer relationships that improved repeat business and guest experience.
Education
General Studies
Miami Dade College
Miami, FLParamedical Esthetics
Florida College of Natural Health
Skills
- In-Home Consultations
- Consultative Selling
- High-Ticket Sales
- Closing Strategy
- Objection Handling
- CRM Pipeline Management
- Financing Presentations
- Solution-Based Selling
- Relationship Building
- Qualified Appointments
- Face-to-Face Presentations
- Customer Retention
- Negotiation
- English & Spanish Communication
Timeline
Sales Representative
Soleil Specialty Food & Distribution
01.2021 - Current
Sales Representative
Berkley's Water Systems FL
01.2019 - 01.2023
Lead Bartender
JW Hotel
01.2018 - 01.2020
Paramedical Esthetics
Florida College of Natural Health
General Studies
Miami Dade College