Uziel Gomez
Cicero,IL
Summary
My name is Uziel Gomez, age 18. I graduated from JS Morton East High school this summer with a 3.5 GPA, I am currently enrolled in my community college pursuing an associates degree but plan to transfer to a four-year university after graduating and complete my bachelors in Computer Information Systems, as of now I have been getting my gen-eds out of the way for when I do eventually transfer, but would really like to learn much more in the sense of my future field of work. I have been working with HTML, CSS, and a little bit of Python but of course have yet to master any of these. I am a persistent and hard worker who always wants to improve and be better, I would just like to strengthen my resume and eventually build a stable foundation for my professional life.
Overview
1
1
year of professional experience
Work History
Assistant Manager, Customer Service
Little Caesars Enterprises
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
Associate of Arts - Computer Information Systems
Morton College
Cicero, IL05.2025
Skills
- Audit Support
- Sales Promotion
- Regulatory Compliance
- Information Security
- Customer Satisfaction
- Persistent
- Never Satisfied
- Eager to Learn
Timeline
Assistant Manager, Customer Service
Little Caesars Enterprises
06.2022 - Current
Associate of Arts - Computer Information Systems
Morton College
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