Professional Summary
Overview
Work History
Education
Skills
Courses
Timeline

Uzoamaka Stephanie Eze

Freelance/Independent
Pittsburgh,USA
10
years of professional experience

Versatile and detail-oriented professional with a background in public relations, communications, customer service, retail operations, and administrative support. Experienced in building positive customer relationships, coordinating projects, preparing professional communications, managing schedules, training new employees, processing cash and lottery transactions, placing weekly inventory orders, and supporting day-to-day business operations. Recognized for strong organizational, interpersonal, and problem-solving skills, with the ability to multitask, adapt quickly, and deliver exceptional service in fast-paced environments while contributing to team success.

Work History

Independent Content Creator (Digital Media)

4 Years 2 Months
Freelance/Independent | 06.2022 - Current
  • Created digital content using Canva and Adobe Photoshop.
  • Developed 4 video concepts, 3 scripts, and written descriptions to engage audiences.
  • Researched topics and organized content plans.
  • Applied storytelling and visual communication techniques across digital platforms.
  • Created 2 digital graphics, video introductions to enhance content presentation.

Store Manager

4 Years 10 Months
Brookline Mini Mart | 02.2021 - 12.2025
  • Trained and mentored 3 new employees on customer service procedures and daily store operations
  • Processed grocery purchases, lottery transactions, cash and card payments accurately in a fast-paced environment.
  • Managed weekly inventory orders to maintain stock for hundreds of retail items.
  • Restocked shelves and monitored inventory levels to maintain product availability.
  • Assisted customers with purchases, inquiries, and lottery services while providing friendly, efficient service.
  • Multitasked effectively by serving customers, operating the register and handling multiple responsibilities simultaneously.
  • Maintained a clean, organized and welcoming store environment.

Graduate Communications Campaign Projects

9 Months
Point Park | 02.2019 - 11.2019
  • Created 4 presentations using PowerPoint
  • Coordinated campaign materials
  • Designed targeted campus email campaigns using Canva and Google Workspace to increase event attendance.

Student News Contributor

1 Year 6 Months
Point Park University | 05.2018 - 11.2019
  • Produced VOSOTs for university news broadcasts
  • Wrote weekly news stories for the Student Government Association
  • Collaborated on editing and script writing
  • Wrote clear, broadcast-ready scripts from raw interviews.

Public Relations Intern (Media Outreach)

1 Year 4 Months
Silverbird Television | 07.2016 - 11.2017
  • Supported public relations and media outreach initiatives for television programming and events.
  • Assisted with communications between the station and external stakeholders, media contacts, and the public.
  • Helped prepare promotional materials, press information, and communication content.

Education

B.Sc. - Mass Communication

Benson Idahosa University | Nigeria | 08.2015

- Media Communication

Point Park University | Pittsburgh, PA

Coursework

Skills

Administrative Support
Project Coordination
Executive Support
Calendar & Schedule Management
Organization & Time Management
Customer service
Point of Sale (POS)
Problem Solving
Multitasking
Social Media Content Development
Digital Content Creation
Visual Storytelling
Microsoft Office
Google Workspace
Canva Design
Adobe Photoshop
Written & Verbal Communication

Courses

  • Hootsuite Platform Certification, May 2018
  • Google Project Management Certificate coursework. Completed coursework in project planning, Agile fundamentals and project coordination, Jun 2026

Timeline

Independent Content Creator (Digital Media)

Freelance/Independent
06.2022 - CurrentRead More

Store Manager

Brookline Mini Mart
02.2021 - 12.2025Read More

Graduate Communications Campaign Projects

Point Park
02.2019 - 11.2019Read More

Student News Contributor

Point Park University
05.2018 - 11.2019Read More

Public Relations Intern (Media Outreach)

Silverbird Television
07.2016 - 11.2017Read More

Point Park University

from Media Communication
Read More

Benson Idahosa University

B.Sc. from Mass Communication
Read More
Uzoamaka Stephanie Eze