Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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V Svoboda

Portland,OR

Summary

Energetic team player with over three years of experience in customer service and food safety. Positive and upbeat while making guests feel welcome, while balancing diverse business requirements. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.

Overview

3
3
years of professional experience

Work History

Thai Lahnna, Host/Server

Lahnna Pippen
Portland, OR
03.2024 - 01.2025
  • Managed simultaneous tasks in fast-paced environment while maintaining organization.
  • Operated kitchen appliances including blenders, ovens, grills, and stand mixers.
  • Responded to guest inquiries and complaints professionally and promptly.
  • Had a positive relationships with regular guests through excellent service and attitude.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques..

Harney Street Cafe

Alex Ramirez
Portland , OR
08.2023 - 03.2024
  • Anticipated customer needs to deliver exceptional service and enhance satisfaction.
  • Conducted walk-throughs to monitor guest experiences and guide staff on specific requirements.
  • Managed daily card and cash transactions, ensuring accurate payment records and resolving discrepancies.
  • Collaborated with front-of-house staff to rearrange seating and optimize customer accommodation.
  • Efficiently served up to 25 tables simultaneously, maintaining high service standards.

Carpenter's Assistant

Jerry Svoboda
Portland, OR
06.2022 - 09.2023
  • Facilitated movement of materials and equipment across various job sites.
  • Executed precise cutting of materials on-site to prepare for installations.
  • Gained woodwork proficiency through hands-on training with a skilled carpenter.
  • Installed drywall, ceilings and trim and fabricated replacement trim and moldings.
  • Followed carpenter directions and work order information.

Education

High School Diploma -

Cleveland High School
Portland, OR
06-2022

Skills

  • Customer service
  • Employee training
  • Conflict resolution
  • Table management
  • Team collaboration
  • Multi-tasking
  • Communication skills
  • Attention to detail
  • Problem solving
  • Team player mentality

Affiliations

  • Adores any form of art/literature
  • Loves being outside and exploring nature!
  • Enjoys spending their free time playing their guitar or listening to music
  • Traveling! Road trips of any kind

Timeline

Thai Lahnna, Host/Server

Lahnna Pippen
03.2024 - 01.2025

Harney Street Cafe

Alex Ramirez
08.2023 - 03.2024

Carpenter's Assistant

Jerry Svoboda
06.2022 - 09.2023

High School Diploma -

Cleveland High School