Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abigail Chavez

Avon Park

Summary

I have over five years of experience working in hospitality. Specializing in guest services and event coordination, skilled in managing reservations and delivering exceptional customer experiences. Proven ability to adapt to changing customer needs while maintaining high service standards in fast-paced environments also server Experienced with managing tables and providing top-notch service to guests I also have supervisor experience including running the front of the house and back as well as inventory management making sure everything is fully stocked.

Overview

11
11
years of professional experience
4048
4048
years of post-secondary education

Work History

Host/Host Supervisor/Server / Floor Supervisor

CT Cantina
Dania Beach
01.2024 - Current

•Greeted guests and directed them to available tables.

•Handled takeout requests with accuracy.

•Ensured menus were spotless and printed accurately.

•Distributed food delivery orders for DoorDash and Uber Eats.

•Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

•Served food and beverages promptly with focused attention to

customer needs.

•Supervised all areas of restaurant to keep it clean and well-maintained.

•Enhanced customer satisfaction by addressing and resolving complaints

promptly and professionally.

•Assisted host, waitstaff, and bussers during peak dinner hours.

•Ensured cleanliness in dining and restroom areas to meet guest standards.

•Answered customer inquiries regarding the menu, restaurant services, and special promotions.

Dog Sitter

Self Employed
Hallandale Beach
05.2016 - 01.2026
  • Managed daily feeding, walking, and exercise routines for dogs.
  • Maintained open communication with pet owners regarding care updates.
  • Developed strong relationships with pets to enhance trust and comfort.
  • Cared for pets during owners absences.

Receptionist

Metroplex Locksmith
Hollywood
06.2023 - 10.2023

•Answer phone calls and customer questions.

•Managed phone calls and scheduled appointments for service requests. As well as confirming appointments

•Evaluated quantity of keys in inventory.

•Recorded equipment distribution with sign-out sheets.

•Utilized Microsoft Excel to streamline data entry processes.

•Assisted technicians by preparing job materials and equipment for service calls.

Host

Cuba Libre Restaurant
Fort Lauderdale
08.2022 - 11.2022
  • Greeted guests and directed them to available tables.
  • Handled takeout requests with accuracy.
  • Ensured menus were spotless and printed accurately.
  • Distributed food delivery orders for DoorDash and Uber Eats.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Making sure all opentable reservations are confirmed
  • Ensured cleanliness in dining and restroom areas to meet guest standards.

Inventory

Pine Construction
Cypress Creek
05.2022 - 08.2022

•Ensuring tools are returned to their designated containers

•Restocking shelves as needed.

•Managed inventory intake.

•Conducted regular inspection on machines to identify hazards and issues.

•Cleaned job sites daily removing debris, dirt and hazardous materials safely.

Assistant Teacher

City of Pembroke Pines Early Development
Pembroke Pines
01.2022 - 05.2022
  • Assisted lead teachers in planning and implementing daily lesson plans.
  • Organized classroom materials and resources for engaging learning activities.
  • Guided toddlers in developing bathroom habits.
  • Managed transition to naptime effectively.
  • Managed meal service to guarantee everyone was served.

Cashier / Floor Supervisor

In The Game
Sunrise
06.2018 - 06.2019

•Providing customer assistance and finding solutions to disputes.

•Managed daily cash register operations and reconciled cash drawers at shift end.

•Maintaining cleanliness in the establishment

•Enhanced visibility of promotions.

•Collaborated with coordinator to enhance birthday party offerings.

•Assisted in organizing and replenishing inventor

Cashier

Charley's
Plantation
08.2015 - 11.2015

•Delivering customer service and ensuring order accuracy.

•Assisted in training new cashiers.

  • Managed Cash register Collected payments and provided accurate change.
  • Maintained cleanliness of checkout area including countertops, registers, and floors.

•Preparing food

•Distributing samples

Education

Food Safety Training -

ANAB
01.2024 - 03.2026

Currently enrolled -

Broward College

High School Diploma -

South Plantation

Skills

  • Customer service
  • Data entry
  • Classroom management
  • Time management
  • Hospitality and accommodations
  • Dining room management
  • Reservations
  • Cleaning and sanitation
  • Staff training
  • Opening and closing procedures
  • Inventory and stocking
  • Multitasking
  • Supervisor/Manager experience
  • Supervising student activities
  • Student engagement
  • Work in Fast paced environment
  • Receptionist
  • Order taking
  • Cash handling/register operation
  • Classroom organization
  • Microsoft excel
  • Toast/square poc

Languages

Spanish, Professional Working

English, professional working

Timeline

Food Safety Training -

ANAB
01.2024 - 03.2026

Host/Host Supervisor/Server / Floor Supervisor

CT Cantina
01.2024 - Current

Receptionist

Metroplex Locksmith
06.2023 - 10.2023

Host

Cuba Libre Restaurant
08.2022 - 11.2022

Inventory

Pine Construction
05.2022 - 08.2022

Assistant Teacher

City of Pembroke Pines Early Development
01.2022 - 05.2022

Cashier / Floor Supervisor

In The Game
06.2018 - 06.2019

Dog Sitter

Self Employed
05.2016 - 01.2026

Cashier

Charley's
08.2015 - 11.2015

Currently enrolled -

Broward College

High School Diploma -

South Plantation
Abigail Chavez