Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability

VACHAGAN YENGIBARYAN

Suwanee,GA

Summary

Friendly Sales Advisor knowledgeable about automotive products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 15 years automotive industry.

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

31
31
years of professional experience
3
3
Languages

Work History

Sales Advisor

JIM ELLIS FORD
01.2020 - 01.2024
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Managed key accounts, resulting in increased repeat business and higher revenue growth.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
  • Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Demonstrated features, answered questions and offered solutions.
  • Scheduled appointments and managed master calendar.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Generated new leads through networking and attending industry events.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Stayed current on company offerings and industry trends.
  • Negotiated prices, terms of sales and service agreements.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

General Manager

VARDAN LLC
06.2013 - 12.2019

As a vendor for Mercedes-Benz of Cutler Bay, Mercedes-Benz of Coral Gables, conducted product research, marketing and stabile supply of accessories to the dealerships.

  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Director of Operations

AMERICAN STUDENT EXCHANGE PROGRAM
08.2006 - 06.2013

Successfully organized student exchange program Between Moscow state University and Florida International University, recruiting and forming Groups of students, visiting Miami to study English

  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Built strong relationships with industry professionals and influencers.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.

Teacher

Miami-dade County Public Schools
07.2005 - 07.2009
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.

Adjunct Professor

FLORIDA ATLANTIC UNIVERSITY
08.2004 - 06.2006

Teaching Classical Arabic Language for the beginners and Middle Eastern studies

  • Contributed to curriculum development efforts, ensuring content was up-to-date and relevant to industry trends.
  • Cultivated strong relationships with colleagues, participating in interdisciplinary initiatives aimed at enhancing the academic experience for students.
  • Improved overall course quality through the implementation of regular evaluations, incorporating student feedback into future improvements.

General Manager

EASTERN EUROPEAN MEDICAL SUPPLY CORPORATION
11.1992 - 06.2005

Organized sales of newly developed American made Healthcare products throughout pharmacies in Russian Federation.
Translated, labeled and legalized American made health care products at the Russian Ministry of Health Distributed products throughout 600 pharmacies in Moscow and St. Petersburg

  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Trained new employees on proper protocols and customer service standards.

Education

Ph.D. - International Relations And Affairs

MOSCOW STATE UNIVERSITY OF INTERNATIONAL RELATIONS, MOSCOW, RUSSIA
06.1990

Bachelor of Arts - MIDDLE EASTERN STUDIES, ARABIC LANGUAGE

YEREVAN STATE UNIVERSITY, YEREVAN, ARMENIA
07.1986

High School Diploma -

SCHOOL #20 , YEREVAN, ARMENIA
06.1981

Skills

  • Product Demonstrations
  • Upselling Strategies
  • Competitor Analysis
  • Objection Handling
  • Cold-Calling
  • Persuasion Techniques
  • Fluent in ENGLISJ,, RUSSIAN, ARMENIAN
  • Sales Training
  • Performance Tracking
  • Sales Strategies
  • Promotional Understanding
  • Customer Service Experience
  • Sales Experience
  • Brand Awareness
  • Coaching and Mentoring
  • CRM Proficiency
  • Sales Background
  • Pipeline Management
  • Building Rapport
  • Multitasking
  • Strong communication
  • Goal setting
  • Problem-solving
  • Active listening
  • Interpersonal skills
  • Networking abilities
  • Emotional intelligence
  • Project management
  • Time management
  • Adaptability
  • Product knowledge
  • Conflict resolution
  • Self-motivation
  • Email marketing
  • Upselling products
  • Trade show participation
  • Cold calling
  • Social media savvy
  • Lead generation
  • Decision-making
  • Analytical thinking
  • Customer service
  • Public speaking
  • Sales Consultation
  • Client Service
  • Account Servicing

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Armenian
Native or Bilingual
Arabic
Limited Working

Timeline

Sales Advisor - JIM ELLIS FORD
01.2020 - 01.2024
General Manager - VARDAN LLC
06.2013 - 12.2019
Director of Operations - AMERICAN STUDENT EXCHANGE PROGRAM
08.2006 - 06.2013
Teacher - Miami-dade County Public Schools
07.2005 - 07.2009
Adjunct Professor - FLORIDA ATLANTIC UNIVERSITY
08.2004 - 06.2006
General Manager - EASTERN EUROPEAN MEDICAL SUPPLY CORPORATION
11.1992 - 06.2005
MOSCOW STATE UNIVERSITY OF INTERNATIONAL RELATIONS - Ph.D., International Relations And Affairs
YEREVAN STATE UNIVERSITY - Bachelor of Arts, MIDDLE EASTERN STUDIES, ARABIC LANGUAGE
SCHOOL #20 - High School Diploma,

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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VACHAGAN YENGIBARYAN