Vachan Rai

Highly motivated and detail-oriented individual seeking a UI/UX Design role. Committed to making significant contributions towards team accomplishments and company goals. Proven track record of crafting delightful user experiences mobile interfaces, with formal training in human-centered design.

UX Designer| What’s App 

New York Institute of Technology | February 2024 - March 2024

Improved user experience of WhatsApp to enable users to delete messages in a chat without alerting other users that messages have been deleted.
Collaborated in a team of five to understand user behavior and pain points through qualitative and qualitative studies such as user interviews and surveys, thematic analysis and competitive analysis.
Ideated user personas, user journeys, information architecture, wireframes and hi-fidelity mockups to translate ideas into visualizations.

UX Designer | AI Assistant

New York Institute of Technology | April 2024 - May 2024

Designed a proof of concept for android and ios, to apply AI technology to improve the travel booking app experience, leading to reduced delays and cancellations.
Led qualitative and qualitative research to understand user and market needs, and ideated scenarios and designs to visualize ideas.
Established a design system to bring consistency in UI components and typography.
Led usability test with focus groups, leading to positive user feedback with some areas of improvement for the next iteration.

UI Designer | ZocDoc

New York Institute of Technology | February 2024 - May 2024

Redesigned the ZocDoc app for Android and ios to allow first time users make more informed decisions while scheduling doctor’s appointments, specifically with navigation and findability of doctors nearby.
Conducted user interviews to identify user needs, pain points and areas of improvements.
Ideated personas, user flows, empathy maps and scenario maps to drive further design decisions.
Designed and iterated on screens for end to end user flow from “search doctors” page to “book appointment” page, resulting in improved task success and delightful interactions.