Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vache Keshishyan

Summary

Proven leader with a track record of enhancing customer satisfaction and increasing sales. Excelled in financial management and customer service, demonstrating adaptability and critical thinking. Skilled in conflict resolution and leadership, significantly contributing to a positive work environment and operational efficiency. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

4
4
years of professional experience

Work History

Cashier

Classic Bakery
08.2023 - 04.2024
  • Retrieved items for customers and verified prices.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Met customer needs through polite, friendly and attentive service.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms

Manager

Sinatra Smoke Shop
01.2022 - 06.2022
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Cashier

Super Smoke Shop
01.2020 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Glendale High School
Glendale, CA
06.2019

Skills

  • Customer Service
  • Organizational Skills
  • Critical Thinking
  • Financial Management
  • Sale Skills
  • Multitasking
  • Leadership
  • Decision Making
  • Conflict Resolution
  • Adaptability

Languages

Armenian
Native or Bilingual
English
Native or Bilingual
Arabic
Native or Bilingual
Farsi
Native or Bilingual
German
Native or Bilingual

Timeline

Cashier

Classic Bakery
08.2023 - 04.2024

Manager

Sinatra Smoke Shop
01.2022 - 06.2022

Cashier

Super Smoke Shop
01.2020 - 12.2021

High School Diploma -

Glendale High School
Vache Keshishyan