Summary
Overview
Work History
Education
Skills
Timeline
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Vahan Boyrazian

8824 Olcott Ave Morton Grove,IL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

10
10
years of professional experience

Work History

Sales Representative

United Services
04.2024 - Current
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Worked with field crews to acquire hands on product experience

Supervisor, Client Relations

Klein Tools
02.2020 - 07.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Received distinguished remarks from customers, sales and leadership by providing excellent customer service.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Merchandising Execution Associate

The Home Depot Inc
04.2016 - 01.2020
  • Community volunteer through Team Depot.
  • Led merchandise selection, pricing, planning and marketing.
  • Arranged consistent shelves, bins and racks at 4 locations by following established planograms.
  • Provided positive shopping experience, employing conflict resolution skills when problems arose.

Marketing Assistant

AIT Labs
08.2014 - 03.2016
  • Identified and help manage two large trade show activities.
  • Created marketing materials, advertising and digital content.

Education

Bachelor of Arts - Criminology And Criminal Justice

Southern Illinois University Carbondale
05.2014

Skills

  • Customer service expert
  • Critical thinking
  • Relationship-Building
  • Adaptability
  • Microsoft Office
  • Outbound and inbound calls
  • Product and service knowledge
  • Excellent work ethic
  • Customer Relations
  • Sales expertise
  • Relationship Building
  • Customer Relationship Building

Timeline

Sales Representative

United Services
04.2024 - Current

Supervisor, Client Relations

Klein Tools
02.2020 - 07.2022

Merchandising Execution Associate

The Home Depot Inc
04.2016 - 01.2020

Marketing Assistant

AIT Labs
08.2014 - 03.2016

Bachelor of Arts - Criminology And Criminal Justice

Southern Illinois University Carbondale

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Vahan Boyrazian