Summary
Overview
Work History
Education
Skills
Timeline
Generic

Val Courtney

Bowling Green,KY

Summary

Results-oriented professional with extensive experience in sports event coordination, team leadership, and customer service. Proven ability to manage operations, handle challenging situations, and lead diverse groups effectively. Skilled at training and motivating team members, resolving conflicts, and ensuring smooth, efficient workflows. Strong communicator dedicated to fostering positive environments and delivering high-quality experiences in fast-paced, dynamic settings.

Overview

3
3
years of professional experience

Work History

Shift Lead

7 Brew Coffee
03.2023 - 02.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on tasks to meet business and customer needs.

Golf Shop Attendant

Bowling Green Parks and Recreation
04.2025 - 07.2025
  • Assisted customers with golf equipment selection and rental processes, ensuring a positive shopping experience.
  • Maintained cleanliness and organization in the shop, enhancing overall aesthetic appeal and accessibility.
  • Processed sales transactions accurately using point-of-sale systems, contributing to efficient operations.
  • Restocked merchandise regularly, optimizing inventory levels for peak customer demand periods.
  • Trained new staff on operational procedures and best practices, fostering a knowledgeable workforce.

Assistant Tournament Director

Athletx Sports Group
06.2022 - Current
  • Coordinated tournament logistics, ensuring seamless event execution and participant satisfaction.
  • Managed scheduling for multiple events, optimizing resource allocation and time management.
  • Facilitated communication between stakeholders, enhancing collaboration and information flow.
  • Oversaw volunteer training programs, improving team performance and event support efficiency.
  • Monitored compliance with tournament regulations, maintaining adherence to industry standards.

Education

Bachelor's Degree -

Western Kentucky University
Bowling Green, KY
12-2025

Skills

  • Team Contribution
  • Rewards Tracking
  • Corrective Actions
  • Performance Goals
  • Safe Work Practices
  • Event management
  • Organizational leadership

Timeline

Golf Shop Attendant

Bowling Green Parks and Recreation
04.2025 - 07.2025

Shift Lead

7 Brew Coffee
03.2023 - 02.2024

Assistant Tournament Director

Athletx Sports Group
06.2022 - Current

Bachelor's Degree -

Western Kentucky University