Summary
Overview
Work History
Education
Skills
Timeline
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Val Craigo

Beach,ND

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience in various leadership roles. Highly effective and comfortable working with people at all levels in organization.

Overview

13
13
years of professional experience

Work History

Owner/Construction Contractor

Craigo Concepts LLC
10.2022 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Tier III Qualified Track Inspector//Foreman//Welder//Operator

BNSF Railway
04.2015 - 10.2022
  • A key leadership role in the BNSF system that requires constant awareness of immediate surroundings and the actions of others in a work group, ensuring the safe, efficient, on schedule, delivery of commodities that are entrusted to BNSF Railway.
  • Enhanced rail safety by conducting thorough inspections and identifying potential track defects.
  • Reduced maintenance costs for the company by efficiently prioritizing repair tasks according to severity.
  • Ensured compliance with federal regulations through meticulous documentation of inspection findings.
  • Improved communication between departments by providing detailed reports on track conditions and recommended repairs.
  • Consistently met or exceeded performance targets set forth by management, demonstrating a strong commitment to quality workmanship.

Field Representative / Sales Coordinator

Nuverra Environmental Solutions "Power Fuels"
09.2011 - 09.2014
  • Develop business relationships through direct contact with key decision makers in the oil and gas industry resulting in the utilization of trucking and rental equipment services
  • Key points of this position are coordination and communication between departments to efficiently and effectively deliver desired products within the given time frame and budget.
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
  • Improved territory coverage by strategically planning and efficiently executing daily tasks.
  • Collaborated with cross-functional teams to ensure accurate delivery of products and services to clients.

Education

Bachelor of Science - Design Management // Marketing

The Art Institute of Portland
03.2008

Skills

  • Labor Relations
  • Business Management
  • Regulatory Compliance
  • Staff Management
  • Strategic Planning
  • Project estimating
  • Project Management
  • Negotiation
  • Relationship Building
  • Cost Reduction
  • Verbal and written communication
  • Operations Management

Timeline

Owner/Construction Contractor

Craigo Concepts LLC
10.2022 - Current

Tier III Qualified Track Inspector//Foreman//Welder//Operator

BNSF Railway
04.2015 - 10.2022

Field Representative / Sales Coordinator

Nuverra Environmental Solutions "Power Fuels"
09.2011 - 09.2014

Bachelor of Science - Design Management // Marketing

The Art Institute of Portland

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Val Craigo