Summary
Overview
Work History
Education
Skills
Timeline
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Valarie Glassow

Valarie Glassow

Gresham,OR

Summary

Reliable Dispatcher with 4 years of experience. Highly effective at maintaining tight schedules and keeping callers satisfied and drivers safe. Enthusiastic about driving improvements to business operations. Adept at coordinating schedules and field personnel to provide efficient service to callers.

Reliable office worker skilled in clerical support and office administration. Competent in helping staff and visitors with diverse needs while handling substantial daily workload. Excels in keeping physical files and digital records accurate and current.

Overview

20
20
years of professional experience

Work History

Delivery Driver

Innovative Transportation
Troutdale, Or
08.2021 - 07.2024
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Filled out load paperwork and DOT-mandated log books.

Delivery Driver

Deliveries Inc
Troutdale , Or
04.2021 - 08.2021
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Inspected load security and checked for damages.
  • Verified accuracy of all deliveries against order forms.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Delivery Driver

Amazon
Troutdale, Oregon
11.2018 - 03.2021
  • Completed more than 150 orders each day with efficient picking and packing of shipments.
  • Protected materials during transport by correctly assembling boxes and crates.
  • Promoted delivery efficiency by accurately labeling and organizing containers.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning bar codes to upload package data to tracking system.
  • Accurately measured and weighed packages to review dimensions and verify compliance with specifications.
  • Kept records accurate and current by documenting all movements in company system.
  • Minimized waste by strictly following packing procedures and reducing volume of packaging materials used to prepare shipments.

Nursing House Supervisor

Lakeshore Elder Care
Vancouver, Washington
03.2010 - 11.2017
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
  • Developed and implemented nursing care plans.
  • Developed patient care plans, including assessments, evaluations and nursing diagnoses.
  • Responsible for primary care, case management, and medication management.
  • Established and maintained systems that safely met residents' needs.
  • Authorized drug refills and provided detailed prescription information to pharmacies.

Dispatcher

North State Recycling
Carson City , Nevada
03.2004 - 06.2005
  • Planned, organized and managed the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
  • Directed all dispatching, routing and tracking of 3 fleet vehicles.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs. 
  • Documented all changes in computer tracking system.
  • Maintained updated and detailed records of calls in physical and electronic database.

Dispatcher

Lucky Limousine
Las Vegas, NV
06.2004 - 10.2007
  • Directed all dispatching, routing and tracking of 50 fleet vehicles.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs. 
  • Responded to over 100 daily caller requests with information about assistance and time frames.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Documented all changes in computer tracking system.
  • Tracked time spent on assignments each day for productivity reporting.

Education

Diploma - General Studies

Fall River Junior-Senior High School
Mcarthur, CA
1992

Skills

  • Team leadership
  • Extremely organized
  • Data entry
  • Strong verbal communication
  • Skilled in Microsoft

Timeline

Delivery Driver

Innovative Transportation
08.2021 - 07.2024

Delivery Driver

Deliveries Inc
04.2021 - 08.2021

Delivery Driver

Amazon
11.2018 - 03.2021

Nursing House Supervisor

Lakeshore Elder Care
03.2010 - 11.2017

Dispatcher

Lucky Limousine
06.2004 - 10.2007

Dispatcher

North State Recycling
03.2004 - 06.2005

Diploma - General Studies

Fall River Junior-Senior High School

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Valarie Glassow