Valarie Robesky
Fresno,CA
Summary
Productive Office Manager with proven performance in streamlining office protocols. Excellent skills in customer service, administrative support, and inventory management. Distinguished history of reliability and leadership.
Overview
27
27
years of professional experience
Work History
Recruiting and Education Assistant
London Properties
12.2021 - 04.2024
- Support in recruiting of real estate agents for 10 Central Valley locations
- Give sales presentations for real estate education programs with exceptionally high conversion rate
- Build and maintain excellent customer relationships through timely response to inquiries via phone, email, and in-person contact
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Performed research to collect and record industry data.
- Managed multiple executive calendars to strategically coordinate meetings, appointments and events.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Compiled multiple reports for program leaders.
Office Manager
Fairmont Private School Of Fresno
05.2019 - 09.2020
- Point person for new and existing customer relations, billing, mailing, shipping, supplies, equipment, and errands.
- Handled customer inquiries and concerns with focus on converting new inquiries about program into new clients.
- Developed standard operating procedures for all administrative employees.
- Managed office operations while assisting department managers and staff with managing special projects and schedules
- Optimized organizational systems for payment collections and processing, and recordkeeping.
- Compared vendor prices and negotiated for optimal savings.
- Arranged office conferences for company employees and guests.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Preschool Teacher's Assistant
Fairmont Private School Of Fresno
01.2012 - 02.2019
- Prepared for lessons by gathering educational materials and setting up equipment.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Collaborated with lead teachers to promote appropriate care and education for students.
- Engaged and entertained children through recreational and educational activities.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Applied play-based strategies to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Advertising Sales Training Manager
YP Formerly AT&T
11.2010 - 06.2013
- Coached account executives in sales and fulfillment strategies.
- Designed pitch presentations and marketing techniques utilizing extensive sales knowledge.
- Drove development of digital and print advertising strategies.
- Coordinated with clients, internal teams and media leaders to consistently grow and improve client relationships based on revenue potential.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Held one-on-one meetings with sales executives to identify selling hurdles and offered insight into best remedy.
- Trained new sales representatives on sales strategies and processes to reduce process gaps.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Advertising Account Executive
AT&T Advertising Solutions
08.1997 - 08.2010
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Created and presented media and advertising packages to prospective customers.
- Helped customers in determining design and layout of sold and spec ads.
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects.
- Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Consistently hit and exceeded sales goals.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
Education
Skills
- Sales, Marketing, and Advertising Skills
- Account Development and Management
- Strong Communication and Presentation Skills
- Client Development and Retention
- Exceptional Customer Service
- Clear Oral and Written communication
- Attention to Detail and Problem Solving
- Office Management Responsibilities, Systems, and Procedures
- Administrative and Clerical
- Excellent Time Management
Timeline
Recruiting and Education Assistant
London Properties
12.2021 - 04.2024
Office Manager
Fairmont Private School Of Fresno
05.2019 - 09.2020
Preschool Teacher's Assistant
Fairmont Private School Of Fresno
01.2012 - 02.2019
Advertising Sales Training Manager
YP Formerly AT&T
11.2010 - 06.2013
Advertising Account Executive
AT&T Advertising Solutions
08.1997 - 08.2010
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