Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valda Mcfarlane

Jamaica,NY

Summary

Dynamic and results-oriented professional with a positive attitude and proven team leadership skills. At Dunkin' Donuts, effectively trained new employees and maintained cash handling accuracy, minimizing discrepancies. Recognized for exceptional problem-solving abilities and delivering outstanding customer service as a Server at Olive Garden, ensuring memorable dining experiences.

Overview

4
4
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
08.2023 - 07.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Server

Olive Garden Restaurant
04.2021 - 07.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

John Adams High School
Queens, NY
06-2023

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Time efficient
  • Dedicated
  • Professional

Timeline

Shift Leader

Dunkin' Donuts
08.2023 - 07.2025

Server

Olive Garden Restaurant
04.2021 - 07.2023

High School Diploma -

John Adams High School

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