Valejami’ee Howard
Hayward,CA
Summary
Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Ready to take on demanding workload to achieve objectives. Adaptable worker with excellent customer service record. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Crew Member
Trader Joe's
Castro Valley, CA
02.2023 - 01.2024
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by scanning items, collecting payments, and bagging purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Removed trash, swept, and mopped floors for professional appearance.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Raising Cane's
Oakland, CA
07.2022 - 01.2023
- Operated as full-service food provider in Raising Cane’s establishment by taking orders, preparing meals and collecting payments.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Youth Leader Volunteer
Bret Harte Middle School
Hayward, CA
- Demonstrated positive social skills to build healthy relationships.
- Provided positive role modeling for youth through dress and personal behavior.
- Provided guidance and support to participants to promote memorable experiences.
- Coordinated team-building group activities—providing safety requirements for participation—to promote socialization.
- Completed administrative tasks such as answering phones, filing paperwork, and data entry.
- Completed logs and entered data into computer system.
Education
High School Diploma -
Hayward High School
Hayward, CA06.2022
Skills
- Teamwork and Collaboration, Team Player
- Willingness to Learn
- Adaptability and Flexibility
- Customer Service
- Resolving Complaints
- Positive Attitude and Energy
- Positive Company Representation
- Time Management
Timeline
Crew Member
Trader Joe's
02.2023 - 01.2024
Crew Member
Raising Cane's
07.2022 - 01.2023
Youth Leader Volunteer
Bret Harte Middle School
High School Diploma -
Hayward High School